Julie Clegg

Experience

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  ETC (Electronic Transaction Consultants)

  May 1991 - Apr 1996

  Regional Service Manager
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  Jones Day

  Jul 1998 - Feb 2001

  Trainer

  Workflow Coordinator• Responsibilities included coordination and oversight of word processing department.• Developed workflow processes and procedures.Technical Trainer• Responsibilities included all new hires training and providing continuing technical education for all software packages available at the firm; organized and orchestrated new hire orientation for staff and attorneys.• Participated on various committees to evaluate and test new software and then conducted roll-out training on new software. Privileged to train users in the Firm’s London office for 6 weeks during Winter 2001.• Developed customized documentation for office wide distribution.• Honored to participate two consecutive years in the firm-wide Litigation meeting for Associates as a technical trainer. Show less

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  Perfect Access

  Jan 2001 - Jan 2004

  Sr. Consultant

  • Provided consulting services to law firms in the areas of technology and training; including environmental analysis, and document analysis, software selection and customization.• Developed project timelines for deliverables both internally and externally.• Supported project teams in integrating change management activities into their project plans.• Utilized organization change methodologies to transform organizations to accomplish project deliverables.• Developed and conducted Technology Promotions.• Conducted high-level technical training classes for members of information technology departments as well as “power” users selected by the client. Show less

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  Perfect Access Speer

  Jan 2001 - Jan 2004

  Consultant

  • Provided consulting services to law firms in the areas of technology and training; including environmental analysis, and document analysis, software selection and customization.• Conducted high-level technical training classes for members of information technology departments as well as “power” users selected by the client. • Conducted Technology Promotions.

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  Locke Lord LLP

  Jan 2001 - Jan 2001

  Trainer
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  Carlsmith Ball

  Nov 2004 - Feb 2006

  Training, Applications & HelpDesk Manager

  • Developed a new training program including curriculum, documentation, marketing.• Supervised Help Desk, Training, and Application Development staff.• Tested new software to determine its viability at the Firm.• Designed and participated in the rollout of new software and workstations to users.• Reviewed and selected Help Desk and Learning Management System software applications.

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  Microsystems

  Apr 2006 - Oct 2008

  Senior Consultant

  • Provided consulting services to clients for proprietary applications: DocXamine and DocXtools., including customization of database and toolbars relating to DocXtools for various user groups.• Conducted formal and informal stakeholder assessments, focus groups and leadership alignment sessions.• Consulted with clients to design and build DocXamine and DocXtools to their specifications.• Developed train-the-trainer content and prepare clients for instructor-led training for users across all levels of an organization.• Designed & developed custom documentation for clients.• Member of DocXtools Task Force to ensure testing and product was ready for release.• Co-creator of generic documentation for DocXtools.• Created customized Skills Assessments using DocXamine for both client and public use.• Presented public and client-only WebEx webinars to hundreds of prospects and existing customers per session .• Conducted generic and customized training for trainers, IT staff, and “power” users for clients. Training conducted in both classroom and WebEx settings. Show less

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  Gardere Wynne Sewell LLP

  Oct 2008 - May 2014

  Web Content Specialist

  • Content Manager for intranet portal utilizing SharePoint.• Conducted impact assessment for developed solutions planning. Identified measurable success criteria to pilot the solution to ensure it met the business case, requirements, and desired outcome.• Maintained project timelines and history of design to ensure scope was identified and delivered.• Integral member of the Web Apps and Solutions team. Team responsible for design, development, and support of custom applications, in addition to all applications in use at the firm. • Custom applications developed with team include expense reporting, integrating both InterAction and Accounting software, records management ordering system, employee benefit election forms using InfoPath, custom on-line client charge form for overtime using InfoPath• Designed and developed custom templates, including new concepts to extend current templates to new methodologies. Show less

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  Munsch Hardt Kopf & Harr, P.C.

  Jun 2014 - Aug 2019

  Training Specialist/Project Lead

  • Managed full life cycle of multiple IT projects (new software rollouts and upgrades) including a recent completion of hardware and software upgrade. • Developed a change management strategy based on a situational awareness of the details of the change and impact assessment, aligning with business goals. • Developed and executed rollout communication plans and crafted targeted communications to be delivered by Stakeholders/Sponsors. • Identified potential points of resistance and developed plans to mitigate or address concerns. • User adoption and project ROI measured using metrics established in our ticketing system and call volumes. • Evaluated the effectiveness of change management plans; captured lessons learned and opportunities for improvement.• Developed and oversaw an expanded onboarding program for new employees and implemented enhancements to support successful team integration and assimilation.• Developed and maintained the Learning Management System of courses, eLearning, and resources.• Designed and developed custom documentation and eLearning for enterprise distribution.• Researched, evaluated, and recommended new applications/software as needs identified. Show less

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  Encoretech

  Jan 2020 - Mar 2022

  Project Manager
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  Nelson Mullins Riley & Scarborough

  Mar 2022 - now

  Sr. Technology Coach