Igor Berner

Experience

• 

  NLB BANKA AD BEOGRAD

  Jun 2007 - Nov 2019

  IT Sector, Department of IT Infrastructure and data processingSystem Administrator,Help Desk support,Network Administrator-Administration Windows AD;-Administration Windows server environment 2008R2,2012,2016 (Active directory,windows deployment);-Cisco network administration ( configuration routing and switching protocols)-Administration Meraki Wi-fi networks-Virtualization VMware vSphere Basic-Sophos AV administration;-System Center administration Basic-EDMS origami administration (basic);-Help Desk;- Working with customers to formulate business requirements;- Maintaining Cisco video conferencing system;- Creating user documentation and training of employees;- Using the techniques of data modeling and process to create clear system specifications for the design and development of system software;- Installation and optimization of operating systems and supporting system software;- Administration and troubleshooting of the system software;- Execution of other tasks at the direction of the immediate supervisor; Show less IT Desktop Support / Remote computer engineerBlackBerryJune 2007 – May 2011 Serbia- Effective provisioning, installation, configuration, operation and maintenance of the corporate system software and hardware infrastructure.- Second tier support for PC/Laptop/Printer/Software/Virtualization - Diagnosing and repairing problems on Windows, Mac OS- Maintain and troubleshoot Active Directory configuration for various business requirements - Providing remote support to other company sites over Remote Desktop - Support for Sophos endpoint encryption and Win Magic Secure Doc Show less

  • Senior IT System / Network Administrator

    Jul 2011 - Nov 2019

  • System Administrator

    Jul 2008 - Nov 2019

  • Helpdesk

    Jun 2007 - Jul 2011
• 

  SKY EXPRESS IT Security Company

  Nov 2019 - Jan 2022

  Information Technology Security Engineer

  With over 10+ years in information technology, i have started new job role as IT Security Engineer at Sky Express, responsible for implementation of security products and customer support. • Project planning, installation and Administration of VMware Carbon Black EDR solution• Project planning, installation and Administration of VMware Carbon black Application control solution;• Project planning, installation and Administration of Avast premium business solution;• Installing, configuring and maintaining VMware ESXi hosts, and vCenter environment;• Working with VMware NSX;• Administration windows Active Directory, configuring and applying polices and scripts;• Creating lab environments and user documentations and training of employees and customers;• Installing and maintaining different Linux distributions;• Consulting customers with over 15000 endpoints and over 1000 servers;• Execution of other tasks at the direction of the immediate supervisor• Installing and maintaining Logpoint SIEM solution Show less

• 

  Hyperoptic

  Jan 2022 - now

  CyberSecurity Engineer

  • Perform information security risk assessments, evaluates the design and effectiveness of securitycontrols, manage risk, and provides advice for the implementation of security controls;• Ensure information security standards are applied to the enterprise environment (NIST, UK government…)• Performs operational assessment, prioritization, and remediation of enterprise vulnerabilities;• Assists with coordinating remediation for any gaps reported in audits or recommended processimprovements that affect core information security services;• Provides insight and guidance to IT software and hardware upgrades and other projects to ensureproduction environments meet and exceed minimum security standards;• Administration of Microsoft Defender and Microsoft 365 environment ;• Creating lab environments and user documentation and training employeesProactively reviewing existing tickets in the JIRA queue.Taking the lead and initiative to work with other teams and partners to resolve ticketsReviewing report weekly to check for new Critical and High (CVSS > 7.9) vulnerabilities and alert any new issues on the team chat.Analyze emails reported in the Phishing inbox and respond within 24 working hours.Opening incident tickets and corresponding Support Tickets for Windows and Linux vulnerabilities when receiving emails from Microsoft for Critical vulnerabilities (CVSS > 7.9)Gather and document KPI data in an agreed frequencyKeep track of all BAU and project tasks and update the team report on at least a weekly basis.Update security processes documentation in Confluence when necessaryComplete all assigned project tasks within a satisfactory timePropose and implement new ideas on how to improve the handling and tracking of security processes.Help with planning and running pentesting activitiesReview and improve management for endpoint devicesTake ownership of the migration process and co-ordinate with other teams Show less

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  NCR Voyix

  Oct 2024 - now

  • Senior Cybersecurity Engineer at NCR Voyix

    Oct 2024 - now

  • Senior Cybersecurity Engineer

    Oct 2024 - now