JAVED KARIM

Experience

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  SONERI BANK Ltd

  Jul 2009 - May 2012

  Grade II

  TenureWorking since July 20th, 2009 Followed by on job training of 6 Months.Brief Job Description:Currently Working with E-banking Settlements unit & Central Office Accounts at Head Office Karachi.1. Daily maintaining & Reconciling & balancing of E-Banking A/c Payable & receivable.2. Settlements of E-transactions with Mnet & 1link Via RTGS (real time gross settlements).3. Maintaining & pre-audit of Accounts of Head office, and reconciling in proper head of General Ledgers.4. Settlement of Visa card (POS) transactions.5. Reconciling & Handling disputes/complaints of customers against IBFT'S (inter bank funds transfers), ATM with drawls disputes & complaints.6. Preparing audit reports of Debit authorities issued against Other member banks. Show less

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  Soneribank ltd

  Oct 2009 - now

  ATM & E-Banking Operations:ATM Settlements Daily maintaining, Reconciling & balancing of E-Banking A/c Payable & receivables. Transactional Settlement of ATM issuing and acquiring Mnet & 1link transactions Via RTGS (real time gross settlements). Transactional Matching of SBL phoenix SDN reports with 1link reports (mnet issuer, acquirer) and (1link issuer, acquirer) to trace outdisputes and for proper settlement.Head Office Accounts Maintaining & pre-audit of Head office accounts and reconciling with proper head of General Ledgers. Reconciling of Inter Branch transactions with corona application.Charge Back & Disputes Resolution-VISA Handling disputes/complaints of SBL Card Holders against IBFT’S (inter bank funds transfers – Switch, phone banking or internet banking),ATM Cash withdrawals disputes at issuing end – (SBL over 1link/mnet). Handling claims/disputes received from 1link/Mnet member banks over SBL ATM’s (1link/mnet member banks over SBL). Extracting ATM Unsettled, Suspected/unsuccessful transactions and co ordination with branches to confirm for excess cash lying withATM to settle transactions proactively. Handling other disputes regarding ATM cash withdrawals, IBFT’s and Cardholder’s claim from branches. Preparing audit repots for Debit authorities issued against 1link/mnet member banks card holders. Maintaining and updating daily MIS of Funds Received claims received (issuing & acquiring), debit authorities, unsettled debit and credittransactions and suspected transactions. Maintaining Daily MIS of Payables & Receivables and posting to respective GL’s. Base 11 Settlement of Visa card (POS/Int’l ATM) transactions. Processing visa POS (Point of Sale) claims. Show less

  • Customer Services Officer

    Oct 2016 - now

  • Customer Services Officer

    May 2012 - Oct 2016

  • Officer Card Operations - Disputes,Charge Back & Settlement

    Oct 2009 - May 2012
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  Hidden Paradise Hunza

  Jan 2019 - now

  Chief Executive Officer