Johnathan Johnson

Experience

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  Dobbs Ford Inc

  Apr 1999 - Oct 2001

  Sales Consultant

  • Discuss customers'​ needs and advise them on the most suitable vehicle.• Arrange test-drives.• Negotiate the sale price of vehicles, including any 'trade-in'​ price for customers'​ old cars.• Work out finance arrangements, which may include cash payments or a car loan.• Highlight additional products to customers, such as accessories or after-sales service.• Update stock lists, placing orders for new cars from manufacturers and buying in used cars.• Advised customers regarding payment options; loans and leasing banking terms.• Negotiated delivery and price variations.• Updated management daily records of sales and orders – Tracked progress of existing orders by contacting or liaising with suppliers.• Kept track of quantities of cars on display.• Maintained familiarity with used cars and stayed updated regarding competitor’s products.• Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and trade shows.• Average cars delivered was 17/month• Delivered 30 cars in one month Show less

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  Brookstone

  Oct 2001 - May 2007

  Training Store Manager

  Interviewed job candidates and made staffing decisions.Counted cash drawers and made bank deposits.Assigned employees to specific duties to best meet the needs of the store.Reordered inventory when it dropped below predetermined levels.Instructed staff on appropriately handling difficult and complicated sales.Hired, trained and evaluated personnel in sales and marketing.Examined merchandise to verify that it was correctly priced and displayed.Planned budgets and authorized payments and merchandise returns.Organized private mailbox system using mailbox manager software.Scheduled and led weekly store meetings for all employees. Show less

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  Enterprise Rent-A-Car

  May 2007 - Jun 2011

  District Manager, Sales and Operations

  Reviewed operational records and reports to project sales and determine profitability.Planned and directed staff training and performance evaluations.Approved all sales staff budget expenditures.Trained all incoming sales team members. Contacted customers by phone and email in response to inquiries.Promptly resolved all customer requests, questions and complaints.Maintained knowledge of current sales and promotions, policies regarding payment and exchangesand security practices.Built relationships with customers and the community to establish long-term business growth.Attended sales training camp and brought best practices leadership back to the company.Defined clear targets and objectives and communicated them to other team members Show less

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  Brother Jimmy's BBQ

  Jun 2011 - Aug 2013

  Training and Development Manager

  Selected and assigned instructors to conduct specific training programs.Alternated training methods if the expected improvements were not reached.Managed all exempt employee coaching, training and performance improvement actions.Trained staff during demonstrations, meetings, conferences and workshops.Applied adult learning and performance expertise to assess behavioral and ability issues impactingwork performance.Drove departmental performance and achievement of service levels through focused teamoperational reviews, structured coaching and managing to enterprise targets.Trained new hires to perform cross-training exercises with experienced workers.Led daily, weekly and monthly coaching, counseling and feedback sessions. Show less

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  OTG Management

  Aug 2013 - Jan 2017

  Multi Unit GM Restaurant Manager

  Increased LBW sales for the terminal by 30%Led and directed team members on effective methods, operations and procedures.Prepared for and executed new menu implementations.Ensured that team members adhee to OTG standards and guidelines as stated in the team member training manual and handbook.Maintained a safe working and guest environment to reduce the risk of injury and accidents.Carefully interviewed, selected, trained and supervised staff.Clearly and promptly communicated pertinent information to staff, such as any airport and Last minute menu changes.Trained and conveyed brand clarity through the menu, wine, and beverage knowledge.Organized special events in the restaurant, including receptions, promotions and corporateluncheons.Developed and maintained vendor relationships for food and liquor products for all of my units.Trained and developed management staff on P&L management.Maintain positive guest relationships including obtaining regular fedback through table visits and executing quality standards.Holds team accountable to steps of service to deliver great guest service.Ensured team members have the tools necessary to complete their jobs. Show less

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  AutoNation

  Feb 2017 - Oct 2017

  Internet Sales Consultant

  • Discuss customers'​ needs and advise them on the most suitable vehicle.• Arrange test-drives.• Negotiate the sale price of vehicles, including any 'trade-in'​ price for customers'​ old cars.• Work out finance arrangements, which may include cash payments or a car loan.• Highlight additional products to customers, such as accessories or after-sales service.• Update stock lists, placing orders for new cars from manufacturers and buying in used cars.• Advised customers regarding payment options; loans and leasing banking terms.• Negotiated delivery and price variations.• Updated management daily records of sales and orders – Tracked progress of existing orders by contacting or liaising with suppliers.• Kept track of quantities of cars on display.• Maintained familiarity with used cars and stayed updated regarding competitor’s products.• Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and trade shows.• Average cars delivered was 17/month Show less

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  McAlister's Deli

  Oct 2017 - Oct 2019

  Restaurant General Manager

  Promoted a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs.Led and directed team members on effective methods, operations and procedures.Prepared for and executed new menu implementations.Ensures the client needs are met or exceeded, we retain the account, find cross - sell opportunities, and assist in the rebid process.Maintained a safe working and guest environment to reduce the risk of injury and accidents.Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.Fosters a culture of transparency, understanding, education, safety, and accountability at the account.Plan budget and P&L management to support optimal financial achievement.Ensures decisions are weighed for risk/reward and short/long term implications while gathring input from the team and partners.Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.Leads, manages, and inspires a diverse team for the company's largest locations. Show less

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  Chartwells Higher Education Dining Services

  Oct 2019 - now

  Director Of Dining Services

  Collaborate with culinary leadership and partners to drive menu development and associated operational emhancements.Led and directed team members on effective methods, operations and procedures.Work with regional and Home Office leadership to drive innovation and best practicies at each location.Conduct manager meetings to engage, inform and build alignment.Maintained a safe working and guest environment to reduce the risk of injury and accidents.Carefully interviewed, selected, trained and supervised staff.Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.Trained and Developed management staff for 15 unitsMaintained attention to detail for all of my units maintaining company standardsManaged food cost and P&L Found opportunities to maximize efficiency Show less