James Wright

Experience

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  Internal Revenue Service

  Jan 2000 - May 2014

  Answered the Toll-free Tax help line under the Advanced Accounts program. Completed contacts, i.e., conducts personal or telephone interviews with a wide range of individuals who have varying degrees of understanding, or with third party representatives, e.g., CPAs, practitioners, attorneys, who possess a professional understanding. Provided full explanations to specific inquiries initiated by the individual, generated by notices, or internally generated assignments. These inquiries involve:- A body of law and regulations that covers one or more types of issues each having different conditions, reporting requirements, or other regulatory provisions that significantly affect and complicate the specific obligation involved.- Programs that include the full range of exemptions, deductions, exclusions, coupled with business taxes involving different types of exemptions, deductions, exclusions, capital gains taxes, gift taxes, excise taxes, employment taxes, and others to advise, inform, assess and collect taxes, and associated liabilities. Using sophisticated interviewingtechniques, I reviewed individual circumstances and goals, and advised on the most advantageous ways to meet themWorked paper Identity Theft issues regarding personal income taxes and/or wages reported to Social Security using investigative techniques including IRS records, Social Security records and other personal and banking records as needed. Show less

  • CSR

    Oct 2009 - May 2014

  • CSR

    Jan 2000 - May 2014
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  MassMutual Financial Group

  Aug 2016 - Oct 2016

  Financial Advisor
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  Texas Comptroller of Public Accounts

  Dec 2016 - Nov 2017

  Tax Examiner III
• 

  Texas Water Development Board

  Aug 2019 - Apr 2023

  Financial Examiner II
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  City of Waelder, TX

  Apr 2023 - now

  City Manager