
Jennifer Ross, M.S.
Marketing Assistant

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About me
Director, Student Support
Education

University of Southern California
2017 - 2019M.S. Applied Psychology Organizational Psychology
Clark Atlanta University
2003 - 2007B.A. PsychologyActivities and Societies: Psi Chi (The National Honor Society in Psychology) , Beta Kappa Chi (National Scientific Honor Society), CAU Kings and Queens Coalition 2005 and 2006: Miss Psi Chi 2006, Miss AUNC 2006
Experience

YWCA of Greater Atlanta
Jul 2007 - Aug 2007Marketing Assistant• Assisted Marketing Director in creating copy for mailers to prospective donors to generate interest in the annual fundraising event• Generated and maintained database of product vendors and prospective donors used to maintain contact and track contributions

Young Audiences, Woodruff Arts Center
Oct 2007 - Dec 2009Program Sales Associate• Coordinated assembly, residency and workshop programs generating $207K revenue in FY09.• Exceeded 50% of FY09 sales goals, upselling 40% of client base • Maintained meticulous records for 250+ clients• Designed training materials for new members of program sales team to streamline operations.• Presented training for targeted sales/marketing efforts• Created copy for external newsletter, e-blasts, website and marketing materials

Emory University - Goizueta Business School
Jan 2010 - now• Created the BBA Bright Program to provide academic support and individualized student success strategies• Develop seminar content and deliver weekly seminar sessions to address emerging challenges and trends impacting student learning and development• Conduct 1:1 weekly coaching of 12-15 students to ensure successful matriculation BBA Program • Manage the allocation of resources for the “BBA Book Fund” to support the procurement of course materials for students with demonstrated financial need; facilitate bi-annual budget review process, verify student eligibility, evaluate program effectiveness, present program data annually to dean and stakeholders to support fundraising efforts to ensure longevity of the fund Show less • Provide strategic planning for dozens of major recruiting initiatives (BBA Treks), career center programming (Instruction Sessions, Panels) and employer events (Coffee Chats, Office Hours and Diversity Sessions) annually • Provide customized engagement strategies for companies interested in recruiting BBA students to increase opportunities for full-time/internship placement: Including strategic planning to increase brand awareness, overseeing customized recruiting activities, tracking success indicators for programming to predict trends and inform recruitment strategy conversations• Serve as academic advisor for BBA students upon entry into the BBA Program: Including detailed reviews of assessments, academic advisement with regard to course selection and credit requirements & providing any referrals necessary to ensure the success of the student within the program• Lecturer for BUS 380A and other career related events and programs to increase awareness within the student population of resources, tools and strategies Show less • Provided customized engagement strategies for companies interested in recruiting BBA students to increase opportunities for full-time/internship placement: Including strategic planning to increase brand awareness, overseeing customized recruiting activities, tracking success indicators for programming to predict trends and inform recruitment strategy conversations• Served as academic advisor for students upon entry into the BBA Program: Including detailed reviews of assessments, academic advisement with regard to course selection and credit requirements & providing any referrals necessary to ensure the success of the student within the program• Created marketing content for internal and external clients to include; One pagers detailing CMC FAQ’s & recruiting information, management of social media platforms including content sourcing and strategic content placement to increase overall awareness of BBA CMC activities and engagement opportunities• Contributed to and collaborated on CMC Labs content including presentations on Eagle Ops recruiting software, social media presence, using LinkedIn and various other career preparation topics• Managed BBA CMC internal calendar, BBA CMC external calendar, responsible for securing space and providing logistics preparation for all BBA CMC events and occasional collaborations with employers, clubs and other students groups Show less • Supported establishment of programs, content, and technology services for a new career services delivery vertical serving 500+ Evening and Executive MBA students• Coordinates with technology vendor on new configurations to facilitate job search needs of part-time MBA students. Presents at career center open house events and workshops on the optimal utilization of system• Creates communication plans to drive attendance to workshops and corporate events. • Manages logistics daily for a team of four ensuring smooth event operations, adequate preplanning, and effective communications to diverse MBA population• Provides support for student onboarding process for 1YR, 2YR, EvMBA, EMBA programs• Manages and reports regularly on the Working Professional MBA team budget Show less • Oversaw recruiting logistics for over 100 on-campus recruiting firms annually• Provided technical support for seeking efforts of 300+ full-time MBA students for a Top 25 MBA Program• Served as staff liaison with technology vendor for our interview and event scheduling system • Maintained day-to-day operations of the recruiting system, reporting defects and updating system configurations • Presented on system to incoming classes and provided refresher courses during the year for interested students• Coordinated corporate networking events and workshops for students and recruiters managing all catering, logistics and event communication• Served as staff liaison for the Corporate Liaison Team, managed volunteer schedules for the group, created a CLT handbook and prepared packets each day for upcoming presentations Show less
Director, Student Support
Oct 2021 - nowAssociate Director, Programming & Outreach
May 2017 - nowAssociate Director, Employer Relations
Nov 2014 - nowAssistant Director, Employer Relations & Marketing
May 2013 - Nov 2014Programming Coordinator- Working Professionals (Evening MBA & Executive MBA)
Jan 2012 - May 2013Recruiting Coordinator - MBA Program
Jan 2010 - Jan 2012
Licenses & Certifications
- View certificate

Instructional Design and eLearning Certificate
The University of GeorgiaJul 2025 
Birkman Consultant
Birkman InternationalMar 2016
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