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Faina Alexandra Zemlinskaya

Faina Alexandra Zemlinskaya

Fraud Specialist

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location of Faina Alexandra ZemlinskayaMontreal, Quebec, Canada

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  • Timeline

  • About me

    Freelance specialist

  • Education

    • IFSE Institute

      -

      IFIC

    • Concordia University

      -
      Bachelor's degree in progress Political Science and Government

  • Experience

    • CIBC

      Jan 2009 - Nov 2013
      Fraud Specialist

      Investigating fraudulent transactions on account level. Working with Falcon to identify potential fraud on credit cards.

    • Sun Life

      Nov 2013 - Jan 2024

      Working exclusively with corrections and service recovery for wealth dealer. work consisted of document treatment, time sensitive data and order entry, transfer follow ups etc

      • Resolution Specialist

        Apr 2016 - Jan 2024

      • resolutions consultant

        Feb 2016 - Jan 2024

      • Senior Consultant Nominee Wealth Dealer

        Nov 2013 - Jan 2018

    • IG Wealth Management

      Oct 2019 - Jan 2024

      Assisting HNW clients . Example of a task would be monitoring incoming external transfers and ensuring follow ups with financial advisors are timely. Working on projects that permit continuous improvement of our department and that allow room for personal and professional growth. White glove service to clients over 1M threshold book of business.

      • Financial Advisor

        Aug 2023 - Jan 2024

      • Specialist

        Oct 2019 - Jan 2024

      • High Net Worth Specialist

        Oct 2019 - Aug 2023

    • Manulife

      Jan 2024 - now
      Customer Service Specialist

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer Staff

      Issued by Moisson Montréal on Jan 2019
      Moisson MontréalAssociated with Faina Alexandra Zemlinskaya