Dian Ramadhan

Experience

• 

  PT Pertamina (Persero)

  Jun 2006 - Jul 2006

  Internship

  Responsible for analysing & creating Malcolm Baldrige Tools for Measuring Key Performance Indicator of Pertamina UPms V Surabaya

• 

  Institut Teknologi Sepuluh Nopember (ITS)

  Aug 2007 - Feb 2008

  Assistant Lecturer

  Collaborated on curriculum and exam development; Met with students upon request; Graded all written work including final exam papers

• 

  PT Bank Mandiri (Persero) Tbk.

  May 2011 - Nov 2017

  1. Reviewing, analysing, and identifying IT Infrastructure (Server, Network, Security, Desktop Workstations) which needed by business in order to run the Bank2. Responsible as IT Infrastructure Project Manager to:a) Managing all IT Infrastructure projects through Project Management and Controlling the activity to ensure the project will align with business needs.b) Developing the project plan, managing the project team, managing the project risk, managing the project schedule.c) Coordinate with Implementation Manager, Technical Consultant and other IT Team.d) Ensure Project Implementation delivery according to initial plan.e) Identify, mitigate, and resolve risks that might occure before and during the project.f) Coordinate all project phase in the projectg) Support change management processes and training. Show less 1. Ensure Capacity Management of IT Infrastructure in Bank Mandiri with through Configuration Management System and Configuration Management Database2. Aligning the Business with IT through IT Infrastructure Projects:a) Developing the project plan, managing the project team, managing the project risk, managing the project schedule.b) Coordinate with Implementation Manager, Technical Consultant and other IT Team.c) Ensure Project Implementation delivery according to initial plan.d) Identify, mitigate, and resolve risks that might occure before and during the project.e) Coordinate testing phase in the projectf) Support change management processes and training. Show less 1. Controlling and managing outsourcing management in Bank Mandiri, especially for IT Operations Group2. Analysed the new implemented Employee Appraisal System for outsourcing employee in IT Operations Group3. Responsible in managing outsourcing vendor for IT Operations Group4. Assisted the Vice President in reviewing Human Capital Policy especially for outsourcing management5. Travel across Indonesia when needed for recruiting outsource employees Provided solutions on outsourcing problem that might appear on both systems and policies for IT Operations GroupAccomplishment:1. Successfully implemented and launched new Employee Appraisal System for 200 outsource employees in IT Operations Group2. Created new outsource employee recruiting process for IT Operations Group Show less

  • Technical Analyst - IT Project Manager

    Jan 2015 - Nov 2017

  • Technical Analyst - IT Configuration Management Systems & Database - IT Project Manager

    Sept 2012 - Dec 2014

  • Manager - Outsourcing Management

    May 2012 - Dec 2014

  • Assistant Manager - System Analyst for IT Management Information System

    Sept 2011 - Sept 2012

  • Officer Development Program IT Staff

    May 2011 - Sept 2011
• 

  Yokke

  Dec 2017 - Aug 2022

  1. Create processes and systems to ensure effective project management and implementation across the organization.2. Direct the activities of the Project Management Unit and determine how team resources should be allocated across projects.3. Communicate with Senior Management on achievements, issues, and lessons learned from project implementation and share these across organization.4. Coordinate with Project Managers to respond requested updates and communications plus ensuring that Project Managers are reporting back to Senior Management on a timely basis.5. Build a Community of Practice for Good Project Management across the organization involving Project Managers, IT Engineer, Product Manager, and Operations staff.6. Assisting Project Managers in Project Management unit to deliver successful project by providing guidance of efficient and effective project lifecycle from initiation until closing phase.7. Establish tools and systems to track project reports and deliverables while working with Project Managers to ensure the completion and submission of all project reports.8. Create a conducive work atmosphere to help growth and development of Project Management personnel at all levels.9. Responsible as a Senior Project Manager to deliver complex IT Projects Show less 1. Responsible as Senior Manager of IT Planning & Strategy, creating & establish IT Policy and Procedures to the company2. Responsible as Project Manager to:a) Manage all IT projects through Project Management, and control the activity to ensure the project will align with business needs.b) Develop the project plan & set project schedule.c) Manage project team which consist of IT, Business, Operations, and Quality Assurance to ensure project implementation delivery. d) Identify, mitigate, and resolve risks that might occur before and during the project.e) Develop and maintain professional working relationships with project stakeholders & partners.f) Support change management processes.g) Conduct Post Implementation Review for every phase of development. Show less

  • Department Head of IT Project Management

    Jun 2021 - Aug 2022

  • Senior Project Manager

    Dec 2017 - May 2021
• 

  GoTo Group

  Sept 2022 - Jun 2023

  KYC Special Projects
• 

  Yokke

  Aug 2023 - now

  Department Head IT Change & Release Management