Jira O.

Experience

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  Philippine Access Sales Network

  Aug 2015 - Jun 2016

  Corporate Communications Officer

  I maintain the company branding, inventory of marketing materials, social media, website and emails which includes answering inquiries from clients/investors. I update calendars, contact database, and correspondence including the agenda for meetings and send out notices of the meeting.

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  Teleperformance

  Nov 2016 - Jul 2019

  Claims Specialist

  I worked for a US Financial Account (JP Morgan Chase Bank) as a Telephone Banker. I monitor and analyze account transactions to identify and investigate suspicious activities and potential fraudulent transactions. Utilize advanced fraud detection tools and software to assess risk and prevent financial losses. Process and manage fraud claims, including collecting necessary documentation, conducting investigations, and coordinating with relevant departments to resolve issues.Provide exceptional service to clients reporting fraudulent transactions. Guide customers through the claims process and offer solutions to address and resolve issues.Ensure compliance with banking regulations and internal policies related to fraud prevention and claims processing. Show less

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  Robertson's Ready Mix

  Mar 2020 - Mar 2021

  Prevailing Wage Admin

  Oversee compliance with prevailing wage regulations, ensuring fair compensation for workers on public projects. Involves meticulous record-keeping, timely reporting, and liaising with government agencies to uphold legal standards. With expertise in labor laws and a commitment to transparency, I contribute to Robertson's Ready Mix's reputation for integrity and adherence to regulatory requirements.

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  Adkan Engineers

  Jan 2021 - Mar 2022

  Certified Payroll Admin

  Administer payroll for operating engineers, including calculating wages, overtime, and deductions. Prepare and submit certified payroll reports in compliance with federal and state regulations. Maintain accurate records of payroll data and compliance documentation. Resolve discrepancies and issues related to payroll and compliance

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  Pavement Recycling Systems

  Apr 2022 - Apr 2024

  Labor Compliance Officer

  Ensured adherence to labor laws and regulations for construction projects in Southern California, Bakersfield and Nevada. Managing certified payroll and compliance documentation. Conducted audits to verify accuracy and resolve discrepancies, implemented software solutions to streamline processes, and provided staff training on compliance procedures. Acted as a liaison between management and regulatory agencies, handling inquiries and updates on compliance status.