Nathan Stanko

Experience

• 

  Circuit City

  Sept 2003 - Jan 2004

  Computer Sales Associate

  Computer SalesDigital Camera SalesProtection Plan SalesCredit Card Applications

• 

  Best Buy

  Mar 2004 - Jan 2011

  Senior Sales Specialist

  In charge of department functionality and reaching sales quotasInstalled customer computer software and repaired computers at customer homes Trained 60 or more employees on sales and merchandizing standardsLead approximately 40 employees through necessary growth and development to obtain promotions within organization Worked on a daily basis with supervisors to meet quarterly and yearly sales goals Awarded due to exceptional customer service and exceeding sales goals.

• 

  Home Savings and Loan

  Jul 2010 - Mar 2012

  IT Support

  Provide technical support for approximately 1,000 end users Ensure proper setup, maintenance and delivery of all IT equipment including laptops, desktops, projectors, Ricoh copiers, fax machines, printers, and multi-line telephonesWork with employees on password adjustmentsProvide on-call support for Windows XP, Windows 7, and VistaUtilize remote control desktop support dailyEffectively communicate needs and support to exceed customer expectations

• 

  OhioHealth

  Oct 2011 - Jul 2022

  • Managed the IT portion of several medium to large scale projects• Assisted with Mobile Device support tickets and aided users with Airwatch enrollment• Provided technical support to field staff on troubleshooting and documentation• Consulted with business and executive stakeholders to review projects and timelines• Aided the Device Deployment Team with imaging and rollout of replacement devices· Resolved issues relating to Active Directory, Windows Server, and Microsoft Outlook· Supported the roll-out of cloud enabled software Show less

  • IS Field Support Supervisor

    Oct 2017 - Jul 2022

  • IS Level 3 Sr Desktop Admin

    Nov 2016 - Oct 2017

  • IS Level 2 Field Support Technician

    Jul 2012 - Nov 2016

  • IS Level 1 Support Technician

    Oct 2011 - Jul 2012
• 

  Keller Williams Realty, Inc.

  Jul 2022 - Feb 2023

  Information Technology Service Desk Manager
• 

  Central Ohio Primary Care

  Feb 2023 - now

  Information Technology Service Desk Manager