Tyrone Henderson

Experience

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  Opportunity Systems Inc.

  Oct 1998 - Dec 2010

  Successfully managed the entire IT organizational structure and provided leadership in driving organization wide technology initiatives, overall project management, project planning, budgeting, resources deployment & utilization, monitoring & reporting, and risk identification & mitigation for all business operating units within the company. Established guidelines and programs for effective information technology management as well as recommended long-term and short-term management information systems plans and budgets. Developed robust IT strategies for overall functioning of the organization, roles, defined best practices, produced procedures, enhanced support levels, and restored amity amidst the IT/IS staff and the rest of the company.Projects & Accomplishments:• Led, mentored and trained an IT team consisting of 14 employees. Supervised daily operations and procedures and ensured notification of appropriate parties regarding software or mainframe problems or issues.• Ensured completion of documents to meet annual SAS 70 requirements including physical and logical access policies and procedures; approved all procedures and manuals in operations.• Tracked and documented all software installations, from conception through approval and installation.• Participated in weekly conferences with the customer to review current status of projects. Show less Gathered & defined business requirements while managing the risks to improve business processes and translated the requirements into systems solution through brainstorming session with team. Coordinated with senior management for defining business strategies, and growth plans to achieve high levels of profitability, productivity, and efficiency. Consistent record of delivering results in growth, revenue, performance and profitability. Managed new game projects from initial requirements definition with customer through vendor development, testing, and release.Projects & Accomplishments:• Supervised a staff of eight testing and operations technicians in IT department.• Delivered seamless, district-wide services and support by coordinating with the customer, corporate partners, and hardware vendors. • Developed and organized specifications and testing criteria, including SAS 70 and CAFR specifications used to evaluate annual IT and financial testing procedures. Show less

  • Chief of Operations

    Jan 2006 - Dec 2010

  • Deputy Chief of Operations

    Oct 1998 - Jan 2006
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  GTECH

  May 2011 - Apr 2013

  Technology Section Manager

  Coordinated IT Audit function by monitoring technology & operational risks across five locations in North Carolina through regular discussions with Senior Management. Reviewed the IT security measures and safeguarded the information resources of the enterprise to maintain integrity, confidentiality and availability of data / application, Risk Assessment & Risk Treatment. Created and implemented a training program for operations staff and executed a cross-training program between site locations.Projects & Accomplishments: • Conducted internal information system audits with prime focus on verifying ISO 27001 and SOX 404 controls.• Prime focus areas included Infrastructure Security and Controls, Data Center, Project Reviews, Information Security, Business Continuity Planning, Business IT Support and Disaster Recovery across different locations.• Solid understanding of processes and controls related to networking functionality, database, operating systems and other infrastructure.• Evaluated internal control systems / procedures, preparing reports with a view to highlight the shortcomings and implementing / suggesting necessary recommendations.• Coordinated with audit teams in different geographical locations on the different risks and initiatives being done in different geographies.• Served as the Point of Contact for auditors during live audit process, as well as, collaborating with audit team after audit conclusion to ensure completion of required documentation.• Monitored completion and approval of documents, including physical and logical access policies and procedures, to meet audit requirements.• Ensured completion of action items from previous SSAE 16 audits.• Managed an IT team of 13 employees supporting equipment and software across five locations in North Carolina.• Implemented departmental IT Best Practices and maintained Site Disaster Recovery Plan and Site Security Plan. Show less

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  North Carolina Department of Health and Human Services

  Oct 2014 - now

  Information Technology Auditor

  • Conducts interviews of clients and documents clients’ processes and procedures;• Assist in the identification and evaluation of the organization’s risk areas as well as assist in developing IT and integrated audit procedures.• Review and analyze evidence as well as prepare work papers and possibly create draft reports• Perform IT and integrated audits and other engagement assignments related to various technologies, IT systems and controls, and IT security/privacy in a manner that indicates some knowledge of best practices, and various frameworks and guidance such as COBIT, COSO, and ISO 27000.• Research and review IT and business related policy and best practices to assist in defining and organizing IT focused audit procedures and programs. Show less