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Sushma Dhokare

Customer Service Representative

HDFC Sales Private Limited

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Timeline
About me
Hello Everyone, I am looking for Work from home job in any field. i have 6 yrs work experience in HDFC Sales Pvt Ltd.my job profile over there was to look home loan and document verification & operation work.
Education
- Vidya Vikas Education Societys Vikas Night College of Arts Science and Commerce Kannamwar Nagar 2 Vikhroli E Mumbai 400 083
  2011 - 2012
  Bachelor of Commerce - BCom Commerce
- Vidya Vikas Education Societys Vikas Night College of Arts Science and Commerce Kannamwar Nagar 2 Vikhroli E Mumbai 400 083
  2011 - 2012
  Bachelor of Commerce - BCom Commerce A
  Activities and Societies: NSS NATIONAL SERVICE SCHEME
- Vidya Vikas Education Societys Vikas Night College of Arts Science and Commerce Kannamwar Nagar 2 Vikhroli E Mumbai 400 083
  2011 - 2012
  Bachelor of Commerce - BCom Commerce A
  Activities and Societies: Working for NSS Activities,Got first price in Carrom. Working for NSS Activities,Got first price in Carrom.
Experience
- Adfc Pvt, Limited. A Subsidiary Co. Promoted By Hdfc Bank Limited
  May 2013 - Jun 2014
  Customer Service Representative
- Hdfc sales pvt ltd
  Apr 2016 - Jun 2022
  Sr Home Loan Officer
- HDFC Sales Private Limited
  Apr 2016 - now
  Currently working with Senior Home Loan Officer (Credit Department)Currently I am Working with HDFC LTD as Sr. home loan officer from last 6yrs looking the all home loan & documentations process.(Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.This will also involve making calls at different times in order to achieve success.Need AnalysisDoing customer ProfilingInforming customer EligibiltySetting up an appointmentFollow up with the prospect post every prospect from customer)Also I have work experience in Customer service from last 4 years.I was working as Customer Services in HDFC BANK from last 14 months. also in Custoemr Service & Cashier experienced in Domino's Pizza from last 3.5 Years.I had completed my Graduation in Commerce Stream in 2012 with 67%.I had done Ms-Cit & English Typing speed with 30 W.P.M. Show less
  - Senior Loan Officer
    Apr 2016 - now
  - Hdfc sales pvt ltd
    Apr 2016 - now
  - Sr home loan officer
    Apr 2016 - Jun 2023
Licenses & Certifications
- Excellent performance
  HDFC Sales Private Limited
  Mar 2019
Honors & Awards
- Awarded to Sushma Dhokare
  Best Performance Award for highest login HDFC SALES PVT LTD Mar 2019 I got Award for best performance in 2019 & also Best customer services certificate in 2021 from HDFC Sales Pvt Ltd (Hdfc limited)