Mikayla Krupp

Experience

• 

  Hobby Lobby

  Aug 2015 - Nov 2016

  Sales Associate

  Processed customer requests in compliance with company standards in a fast-paced environment. Competently resolved conflicts and multiplied customer retention by assisting with orders in a timely and efficient manner. Performed as a team member to cultivate strong relationships among coworkers and customers alike to achieve excellence in corporate goals. Demonstrated ability to work long hours in a standing position and lift heavy objects.

• 

  Hewlett Packard Enterprise

  Jan 2017 - Apr 2017

  Sales Representative

  Advised customers by providing information on products and services. Helped customers make selections by building customer confidence. Accurately documented and reported sales. Accurately tracked and communicated all activity to Retail Operations. Maintained a clean, well-organized, functional and presentable workstation always.

• 

  Chick-fil-A-Franchise

  Apr 2017 - Aug 2017

  Team Member

  Provided helpful and fast table assistance. Processed and filled customer food orders. Operated credit card machine and cash register in processing customer payments. Upheld sanitation and safety standards.

• 

  American Marketing & Publishing, LLC

  Oct 2017 - Nov 2018

  Digital Administrative Specialist

  Provided customer support to small business owners in a fast-paced environment. Converted client data from paper to digital format. Communicated with sales representatives to create advertisements. Updated client data and search engine protocols. Completed monthly and quarterly filing upkeep. Accurately processed weekly and daily reports. Exceeded daily benchmarks.

• 

  Chipotle Mexican Grill

  Jan 2019 - Aug 2021

  Supported the store manager in all aspects of managing the restaurant. Recruited, hired, and trained 20 crew members. Led staff training and thoroughly educated staff on store products. Enforced company operations policies. Actively oversaw and managed supply levels of in-store inventory. Managed employee scheduling.

  • General Manager

    Mar 2021 - Aug 2021

  • Apprentice

    Jan 2019 - Mar 2021
• 

  Robinhood

  Aug 2021 - now

  • Customer Experience Associate

    Aug 2021 - now

  • Customer Service Representative

    Aug 2021 - now