Stamatis Armenis

Experience

• 

  Printec Group

  Feb 2016 - Oct 2021

  ▪ 2nd Level Support of Corporate Applications & Enterprise Infrastructure▪ 24/7 N.O.C. Monitoring, Report Generation / Analysis & Systems Administration▪ Event & Incident Management of IT&T Services & Data Centres conforming to ISO20000 S.M.S. standard & ITIL practices

  • IT&T NOC Engineer

    Oct 2017 - Oct 2021

  • IT&T Service Desk Engineer

    Feb 2016 - Oct 2017
• 

  Athens International Airport

  Oct 2021 - now

  - IT systems monitoring configuration and supervision- Day-to-Day Administration/Maintenance/Support/Troubleshooting of: o Office 365 – Exchange online | Office 365 Groups | Teams | SharePoint online | Microsoft 365 Apps o SCCM – Update management | Application deployment | Configuration Baselines | Boundaries | Image o Active Directory/DNS/DHCP | File services | Print services o Virtualization (HyperV/VMWare) – Virtual machines | Networks | Storage | SCVMM/VSphere | Hypervisor o Storage – Zoning | Disk Provisioning | SnapManager for HyperV/VMWare/SQL/SharePoint• Participation in projects and High-Level designs o Cooperation with several departments and PMs to gather requirements and facilitate project needs o Design solutions following corporate standards and requirements• Participation in corporate procedures o ISO20000 audits internal/external Show less - Project Management and implementation supervision in hardware digital signage / passenger information projects- Digital Signage / Passenger information systems management- IT systems monitoring configuration and supervision- Multiple teams focal point for complex incident / request handling and coordination- Technical market analysis and specifications standardisation for hardware and software procurement- Audio / Visual projects consulting and support- Urgent mini-projects consulting, orchestration, and support Show less

  • IT&T Operations Support Services Engineer

    Jul 2022 - now

  • IT Operations Specialist

    Oct 2021 - Jul 2022