Kathy Banach

Experience

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  Dorex

  Sept 2008 - Jan 2010

  Retail Sales Associate- Part time

  Sales associate at a small store selling imported attire to fashion forward women. Responsibilities included serving customers by providing merchandise, ensuring the availability of merchandise, formulating merchandise pricing by reviewing merchandise activity, as well as identifying current and future customer requirements by establishing rapport with potential and actual customers, as well as others able to understand the service requirements.Other responsibilities included protecting customers and employees by providing a clean and safe environment, securing merchandise by implementing security measures and systems, as well as coordinating, initiating, and maintaining program, operational, and personnel procedures and policies. Show less

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  Ander Cargo Group

  Sept 2012 - Jun 2013

  Consultant Trainee

  International Business Consultant at a small shipping company exporting merchandise from Beijing, China to Poland, Russia, and Lithuania. Responsibilities included providing clients with advice on how to make contacts, as well as providing a platform for buyers and suppliers, making it easier for them to buy and sell goods in the ever growing and expanding international marketplace.

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  Goldentran English

  Aug 2013 - Mar 2014

  Part-time English Teacher

  Part-time TeacherPlanning and delivering English lessons to children aged 6-10.Responsible for creating and implementing a teaching program, assigning and evaluating class assignments, classroom management, providing appropriate feedback, creating social activities for the younger students to encourage communication and learning through fun yet educational activities.

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  CSOFT International

  Apr 2015 - Nov 2016

  - Oversaw social media channels like Facebook and LinkedIn, boosting engagement and brand visibility.- Produced and scheduled engaging blog content, enhancing the company’s digital presence.- Led the coordination of major company events, including the annual summit, creating memorable experiences.- Contributed to the production of the annual HQ Magazine and marketing materials for HR initiatives.- Conducted market research for projects and offered customer support, ensuring insights-driven strategies and client satisfaction. Show less

  • International HR Associate

    Dec 2015 - Nov 2016

  • Corporate Marketing Associate

    Apr 2015 - Nov 2016
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  A&B Retail

  Apr 2017 - Jan 2019

  Sales Customer Service Representative

  - Maintained the highest level of customer service, ensuring customer satisfaction by accurately identifying needs and providing effective solutions.- Coordinated with suppliers to streamline import and export operations, enhancing supply chain efficiency.- Engaged customers to understand their needs, suggested alternatives, and resolved inquiries, boosting customer loyalty.- Handled merchandise processing, stocking, and display in line with store policies, maximizing sales opportunities.- Maintained inventory and sales tracking systems to ensure product availability and meet future customer demands.- Managed the brand's Facebook page, overseeing content creation, customer interactions, and social media marketing efforts. Show less

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  Mireya

  May 2019 - Dec 2021

  Founder

  - Founded and operated an online boutique with women's clothing, shoes, and accessories, showing entrepreneurship skills and an understanding of the e-commerce landscape.- Managed all aspects of online sales, including product photography and content creation, showcasing strong digital marketing skills.- Oversaw inventory control, order processing, and customer service (via email, phone, and chat), ensuring a positive shopping experience.Developed pricing strategies and financial management, including revenue, profit, and expense calculations.Led marketing efforts, including social media, email newsletters, and collaboration with SEO specialists, driving brand visibility and sales. Show less

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  OnTheGoSystems

  Dec 2021 - now

  Content Writer

  - Leading the creation and execution of marketing campaigns and technical documentation from inception to completion, including planning, testing, writing, and keyword optimization.- Writing clear and engaging UX copy for the WPML plugin and its add-ons, enhancing user interface navigation and overall user experience.- Consistently delivering a monthly internal HR newsletter, creating content that engages and is eagerly anticipated by the team.- Enhancing the OnTheGoSystems blog with compelling copy, increasing its attractiveness to potential candidates Show less