Thomas Bott

Experience

• 

  Sport Chalet

  Mar 2010 - Nov 2011

  Department Head - General Athletics

  ❖ Managed a team in top revenue producing department within store❖ Continually ranked #1 in store for up-selling rewards cards, credit cards, extended warranties, and additional add-ons❖ Increased add-on sales with employees within team by utilizing a reward system❖ Continuously revised visual displays to increase sales❖ Traveled to attend product shows and advised what would work within the store❖ Built display equipment for test utilization on the store floor❖ Administered disciplinary action when needed❖ Assisted with decrease in theft within store❖ Trained new hires❖ Assisted and learnt other departments to create additional sales opportunities Show less

• 

  Circus Circus Las Vegas Hotel and Casino

  Feb 2012 - Nov 2013

  Sales Coordinator

  ❖ Brought East Coast Manager from 50% to 80% of 1.2 million dollar goal within 3 months❖ Single handedly managed largest continuous bus group in Hotels history, estimated at 2 million dollars annually❖ Assisted in creating ideas, such as multilingual signage and marketing towards specific demographics❖ Received individualized positive accolades from former President and COO of New York New York upon graduation of the Aspire Program❖ Assisted in revising the Circus Buffet menu to accommodate international guests, which in turn was able to raise the price of admission by $1.00 per person❖ MC for the yearly Canned Food Drive❖ Administrative work❖ Conducted site visits, including in basic sign language when needed❖ Communication with all departments❖ Shadowed other departments to understand their role and how my position can assist❖ Training of new hires Show less

• 

  Mandalay Bay Resort & Casino

  Nov 2013 - May 2016

  Administrative Assistant

  ❖ Assisted the two of the top Sales Managers in all of MGM Resorts International with reaching their goal of over 26+ million dollars in accounts❖ Created Site Visit Manual setting procedures for showing property to each level of client❖ Saved Hotel thousands of dollars per month by removing rooms from inventory for Site Visits at cost❖ Created contracts that were mutually beneficial to top clients and Hotel by merging multi page contracts from both end client and Hotel❖ Proved the necessity of Facebook for customization/personalization of amenities and client gifts which helped increase the possibility of contract signing❖ Worked with Associate Director to create paperless folders helping Mandalay Bay maintain the coveted 5 Keys rating by the Green Key Eco-Rating Program❖ Administrative work❖ Training of new hires❖ Assisted with site visits, including conducting my own with high profile clients❖ Communicated with 3rd parties❖ Telecommunications with all departments Show less

• 

  Luxor Hotel & Casino

  May 2016 - Nov 2018

  Convention Services Coordinator

  ❖ Requested by celebrities/V.I.P.s to assist with high profile conventions/events❖ Created volunteer/CSR groups to assist our community and bring volunteer hours to a department that originally had a very minimal amount❖ Brought Luxury knowledge and increasing the basic service standards being provided, allowing Mandalay Bay to feel confident sending conventions to Luxor❖ Created a Service manual based to allow all groups to be provided the same Luxury standard❖ Worked with Accounting to update processes allowing clients to provide payment in a seamless way prior to convention and rectify possible errors prior to happening ❖ Administrative work❖ Conducted Site Visits❖ Telecommunications with clients and all departments❖ Lead Distribution❖ Training of new hires on the services and sales side❖ Created group resumes for upcoming groups detailing specifics from payment to VIP's Show less

• 

  House of Blues

  Nov 2018 - Dec 2020

  Event Sales Coordinator

  ❖ Assisted in creating a variety of upsell/revenue opportunities for basic items (i.e. the branding of masks with Company logos)❖ Worked with Chefs to create more vegan, vegetarian, and gluten free options creating increased revenue opportunities❖ Obtained multiple connections through networking events allowing a wider variety of themed events❖ Began working event setup and tear down creating a cheaper employee cost in addition to being able to charge for an Event Coordinator❖ Provided “filler” tickets to a variety of companies assisting in filling the Music Hall for cover/indie artists, increasing alcohol sales during the event, and showing the venue for possible future events❖ Administrative work❖ Creating and understanding a variety of reports from upcoming events to financials❖ Created and updated SEO Menus based on venue menus❖ Created One-Sheets for a variety of items from production to special menu items❖ Assisted with Site Visits Show less

• 

  Right Space Self Storage LLC

  Dec 2020 - Jun 2021

  Assistant Manager

  ❖ Assisted with opening and managing a new, state of the art, facility❖ Generated sales of units from day one of opening❖ Assisted with and managed facility operations❖ Keeping the facility clean and organized based on new OSHA standards❖ Created relationships with prospective tenants of the facility❖ Inspected facility/units prior to opening and provided a continuous update punch list to construction team❖ Created holiday/birthday letters to provide to tenants adding a personal touch❖ Inspected facility daily to make sure all is cleaned and organized to a high standard❖ Created and managed facility Facebook page Show less

• 

  House of Blues

  Jun 2021 - now

  ❖ Sold Group Dining Experiences/Events to groups of 13 to 30 people and GM Stipulated Events (such as venue Buyouts) of up to 500 guests❖ Reached 7-month goal of $350,000 by month 4 and exceeded goal by $150,000 by end of the year through adjusted/increased pricing. For example, NFL Draft Buyout started at $60K and was upsold/turned into a $79K Buyout❖ Revamped the Group Dining Department by adjusting pricing, revising the contract, building relationships with multiple departments, and working with the Executive Chef to refine the available menus❖ Worked with Accounting to close out financials at the end of each month❖ Generated a variety of reports from accounting to upcoming events❖ Seamlessly provided top-notch service to a variety of clientele from initial discussions to the end of their event❖ Staffed events through in-house staff and staffing companies❖ Created diagrams and layouts for events❖ Assisted with set up and tear down of events❖ Worked with the Sales Team as their Coordinator, see previous description, by assisting with numerous tasks Show less

  • Sales Manager

    Aug 2022 - now

  • Group Dining/Event Sales Coordinator

    Jun 2021 - Aug 2022