Hasmeeta Patel

Experience

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  Victoria English College

  Oct 2009 - Oct 2011

  Customer Service Administrator

   Ensure that each student receives an outstanding service by providing a friendly environment, which includes greeting and acknowledging every student, maintaining outstanding standards, solid course knowledge and all other aspects of the student service Receive payment by cash, cheque, debit/credit cards, issue receipts, refunds to students. Maintaining various databases like daily cash collection, student master records, attendance details etc. And sharing the same with various organizational departments as needed. Assisting in preparing all types of Letters – Home office visa letters. Embassy Letters, holiday letters, confirmation letters, Offer Letter, council tax letters, bank letters. Attending to student queries and responding to them as per prescribed timelines To provide dedicated administrative and secretarial support to a designated manager. Show less

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  Williams College

  Feb 2012 - Sept 2012

  Senior Administrator

   First point of contact for all student queries, via email, over the phone and face to face and referring students to relevant departments within defined timeline. Dealing with student’s applications and documentation requirements. Checking documents like Passport, Visa and Qualifications and ensuring that all documents are received from students to complete their application and file is complete for processing CAS, including checking their bank statements – bank balance, type of accounts they hold and matching their acceptance criteria with UKBA / sponsor letters from their parents/ birth certificate.  Verifying documents authenticity – IELTS/PTE/TOEIC/City & Guilds. Checking out International Comparison from UKNARIC and matching the course entry requirements criteria.  Dealing with all letter requests – Offer letter, Enrolment letter, Council tax letter, Bank letter, Holiday letter and checking all the requirements before issuing their letter – Attendance/Assignments submission/Fee details. Responsible for maintaining various databases like student Visa records, sales records, attendance records etc. Show less

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  London School of Business & Finance (LSBF)

  Oct 2012 - Mar 2016

  International Support Assistant

  Responsibilities handled in this profile are mentioned below:  Advising student’s regards to Entry Criteria for different courses, Financial Requirements, English Proficiency, CAS requirements and other documentation requirements as per Immigration rules. Reviewing student`s bank statements (Local & Overseas bank statement) making it sure that its exactly what`s required (Specially Overseas Bank statements) Helping students to get their UK NARIC / WES Statement of Comparability. Verifying documents submitted by students (e.g. ESOL, BULATS, IELTS, City & Guilds, and Pearson Test of English) and obtaining acknowledgements from various institutions regards to their authenticity. Following up with Agents/Students to complete their application (from Conditional to Unconditional) Providing extended help to students for registering with ACCA and CIMA awarding body. Dealing with students Visa Status (Visa granted and refusals) and communicating with Compliance department for further assistance. Monitoring service level of agency agreements like commission rate / amounts / deductions / time lines / Validity of agreement and coordinating with finance department for remittance. Raising Purchase Orders on behalf of business developers. Aware of supplementary support networks within the College and advice to students to contact different department if needed. Participating in different training sessions. Show less

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  Global University Systems

  Apr 2016 - Dec 2016

  Executive Assistant to Managing Director

  Responsibilities handled  Managing diaries and work schedules, balancing priorities and delegating to colleagues where appropriate. Plan and organize meetings and events ensuring timely production of agendas and papers, meeting and greeting visitors, and arranging transport, hospitality and travel where necessary Support meetings including drafting agendas, taking minutes and undertaking basic research on people and organizations.  Collate data and reports and draft responses to correspondence received, investigating issues and making appropriate referrals. Producing documents, briefing papers, reports and presentations.  Supporting partnership working on university-wide projects. Acting as a key liaison point between the senior managers and other key parties, setting up meetings as appropriate and maintaining good communications. Receiving and dealing with telephone calls professionally, re-directing or taking messages and using initiative to deal with queries.  Providing high quality and professional office hospitality to visitors  Any other duties as may reasonably be expected, consistent with the grade of the post. Ensure all internal PO requests are managed effectively and processed in in line with Company procedures High regard for confidentiality, handles confidential information such as Company/financial/personnel data appropriately Liaise with both internal staff at varying levels as well as external contacts/clients and/or organisations to arrange meetings/conference calls/video calls Take charge of planning, organising and managing projects when required from beginning to end Show less

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  Global University Systems (GUS) : London School of Business and Finance

  Jan 2017 - Feb 2017

  Student Support Executive at Global University Systems (GUS) : London School of Business and Finance

  Dealing with students for different vocational programs courses.Advising student’s/agents regards to Entry Criteria for different vocation programs courses, Level 3, Level 4, financial requirements, English Proficiency and other documentation requirements as per government rules. Managing and administering admissions process for SFE students, dealing with up to 20- 50 students per day.Dealing with open days and induction days.Following entire admissions cycle from student’s application till students gets unconditional offer Letter. Liaising constantly with agents and admissions team to get the work cycle running. Reconciling the student lists from inductions/open days/enrolments with admissions and the agent. To create, record and collate data via Excel spreadsheets. Show less

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  Global University Systems

  Feb 2017 - Nov 2017

  Senior Vocational Admissions Officer at Global University Systems (GUS)

   Dealing with students regarding their admissions process for different vocational programs courses. Dealing with students admissions on open days and induction days ( Approx 80 students per day on Open days and Enrolling approx 200 students on Induction days ) Registering student on Database, Uploading there documents. Training the new / junior staff members. Validating students and issuing them offer letter. Re-validating offer letter upon receiving the missing documents. Checking International qualification equivalence with UKNARIC. Checking UK qualifications equivalence with Ofqual .Checking student’s credit score and its equivalency. Following entire admissions cycle from student’s application till students gets unconditional offer Letter.  Liaising constantly with agents and other admissions team members to get the work cycle running.  Invigilating examination room and marking the test results. ( Numeracy and Literacy Test ) Explaining students regarding their mini project, Diagnosis Assessment etc. Checking student’s proof of funding and their current status. Reconciling the student lists from inductions/open days/enrolments with admissions and the agent. To create, record and collate data via Excel spreadsheets.  Maintaining students files and records. Show less