Virginia Silva

Experience

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  Overseas Management Company

  Jan 2006 - Jul 2014

  •Direct and manage project development.•Define project scope, goals and deliverable that support business goals.•Develop project plans and associated communications documents.•Effectively communicate project expectations to team members and stakeholders in a timely manner.•Delegate tasks and responsibilities to appropriate personnel.•Identify and manage project dependencies and critical path.•Plan and schedule project timelines and milestones using appropriate tools.•Track project milestones and deliverables.•Proactively manage changes in project scope, identify potential crises, and devise contingency plans.•Define project success criteria and disseminate them to involved parties throughout project life cycle.•Manage Procurement and help reducing costs for the company by selecting the best Vendors. Show less

  • Project Manager

    Jan 2011 - Jul 2014

  • Corporate Officer

    Jan 2006 - Dec 2010
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  Copa Airlines

  Nov 2016 - Oct 2021

  • Manage projects that require a technological solution.• Maintain project scope, time and cost defined• Manage issues and risks throughout the duration of the project.• Identify priority of activities to execute in an effective manner.• Communicate status and progress of deliverables.• Create contingency plans.• Negotiate with vendors to obtain project's benefits• Manage resources of the project.Projects:Frequent Flyer Program- FFP Business IntelligenceVouchers and DBC's automationEnterprise Content Management Show less

  • Gerente de Fidelización FFP

    Feb 2019 - Oct 2021

  • Administrador de Proyectos Senior

    Jul 2014 - Oct 2021

  • Coordinador FFP

    Jun 2017 - Jan 2019

  • Loyalty Solutions Manager (acting)

    Nov 2016 - May 2017
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  Puma Energy

  Nov 2021 - now

  Puma Pris rollout across the region and payment methods

  • Panama Retail Manager

    Apr 2024 - now

  • Regional Loyalty and Payment Manager

    Nov 2021 - Mar 2024