Ann Hartwig

Experience

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  Cycle Gear

  Feb 2004 - Apr 2011

  Human Resources Director

  Provided Human Resources leadership, direction and support for this 100-location, nationwide niche retailer employing approximately 1,000 people. Key areas of focus included Employee Relations, HR Compliance, Recruitment and Selection, Employee Compensation and Benefits and PayrollKey Areas of Focus:•Partnered with the Executive team to build the infrastructure to support 30% growth per year. Key Human Resources considerations were Company Culture and Communication, Recruitment and Selection, Retention, Compensation, Succession Planning, Employee Benefits, Employee Relations and HR Compliance•Provided an annual full review of the Health and Welfare and Retirement plan offerings. Provided cost analysis and “what-if” scenarios. Spearheaded the open enrollment communication and processes. Provided full administration of the ESOP plan•Built a compensation guideline and structure for field employees taking into account market pay, store volume and projected EBITDA•Acted as the Lead for the discovery process for all Federal EEOC and state level employee relations claims•Provided guidance, research and implementation for recruitment and selection technology that yielded a 15% reduction in employee turnover•Designed and built an online “HR Self Service Center” tool as a functional resource for satellite locations. Provided guidance, research and implementation of an HRIS system that provided enhanced self service technology and cost savings across the organization•Provided ad hoc training on recruitment and selection and employee relations to managers at all levels of the organization Show less

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  Tavistock Restaurants LLC

  May 2011 - Nov 2011

  Senior Human Resources Manager

  Provided Human Resources leadership, direction and generalist support for this 6,000-employee, world-class hospitality organization, encompassing multiple brands across many geographies. Key areas of focus included Employee Relations, Employee Benefits and General Liability Insurance Programs and Recruitment and Selection strategyKey Areas of Focus:•Partnered with other members of the senior leadership team in the acquisition of 30 up-scale, full-service restaurants. Provided guidance on the transition in areas such as company culture, communication, company policy and employee benefits•Provided a full review of the Health and Welfare plan offerings. Partnered with other members of senior leadership to discuss plan goals and costs. Navigated state-regulated/mandated health care ordinances in states where applicable. Spearheaded open enrollment communication and processes•Acted as the Lead for the discovery and investigation processes, in support of outside counsel for DFEH/EEOC employee relations claims Show less

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  Coldwell Banker Residential Brokerage

  Nov 2011 - Sept 2012

  Human Resources Generalist

  Provided dedicated Human Resources support for the 60 branch offices across Northern California for this iconic residential real estate brokerage. Key areas of focus included Workforce Planning, Recruitment and Selection and Employee RelationsKey Areas of Focus:•Worked with branch management to assess the workload and productivity of administrative staff. Provided guidance on workforce planning to support key service initiatives•Worked within the requirements of an Affirmative Action Plan to provide full-service recruitment and selection for all Northern California branch offices•Consulted on employee relations issues with leaders at all levels of the organization Show less

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  Farmers Insurance Group of Companies

  Sept 2012 - Oct 2022

  Provided Human Resources business partnership, consultation and support to senior and executive leaders within an assigned portfolio of clients, consulting on strategic, complex and highly sensitive matters. Identified people-related trends through analytics and proactively partnered with leaders to develop action plans to address emerging issues. Provided leadership and oversight of a team of HR consultants across multiple geographies, supporting twelve distinct business lines and an employee base of 5,000. Key Areas of Focus:•Provided business partnership, coaching, consultation and thought partnership to senior and executive leadership teams in areas such as employee experience, performance and talent management, organizational design, change management (using ADKAR), and employee relations •Provided leadership and oversight for an HR consultant team. Acted as a thought partner, providing coaching and consultation to help influence and drive business outcomes and support the success of the team•Led and collaborated on HR project initiatives that affected multiple parts of the business to drive people-related goals. Examples included functional business performance alignments, talent alignments, organizational restructures and COVID response and reporting Show less Provided Human Resources business partnership, consultation and support to an assigned portfolio of groups to optimize people, structure, process and culture in this advanced level client-facing role. Managed the delivery of HR solutions with client groups. Provided oversight and guidance to team members in the interpretation of policies and procedures. Took the lead on special projects, building project and change management plans with stakeholders and ensuring accountabilities were in place Key Areas of Focus:•Forged relationships and partnerships across client groups and business-based teams to provide a deeper level of thought-partnership, collaboration and calibration on topics critical to business success•Consulted with peers, providing mentorship and guidance as needed to drive a better customer experience •Led and supported projects to drive initiatives pertaining to employee relations, talent management, employee engagement, and customer experience Show less

  • Human Resources Manager/Business Partner

    Feb 2018 - Oct 2022

  • Human Resources Consultant/Business Partner

    Sept 2012 - Feb 2018
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  Workers'​ Compensation Insurance Rating Bureau (WCIRB)

  Oct 2022 - now

  Human Resources Director

  As the head of Human Resources, partner with the executive team and other leaders to develop and execute a comprehensive HR strategy that aligns with the company’s mission, vision, values, and business needs. This role requires both strategic vision and operational execution, rebuilding the HR infrastructure and setting strategic priorities that prioritize the employee experience.Key Areas of Focus•Provide business partnership, coaching, consultation, and thought partnership to executive and people leadership teams in all areas of people management including employee experience and engagement, performance and talent management, organization design, employee relations, immigration, change management, compliance, and risk•Lead initiatives related to employee engagement, talent, people analytics, performance, and employee development•Collaborate with colleagues to develop and implement diversity, equity, and inclusion-related initiatives•Implement and oversee support programs for new employees•Provide operational leadership and hands-on contributions in core HR-related functions such as compensation, benefits, performance, talent assessment, immigration, and compliance Show less