
Aidan Boyd

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About me
Software Quality Expert | Critical Thinker | Outcome Driven
Education

Australian Institute of Management
2010 - 2010New Manager
The Interaction Design Foundation
2017 -Human-Computer Interaction
The Interaction Design Foundation
2017 -Gestalt Psychology and Web Design
TAFE
2003 - 2003Cert IV Information Technology
ISTQB CERTIFICATION INSTITUTE
2010 - 2010ISTQB Foundation
Experience
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HCN - (Health Communication Network)
Apr 2002 - Apr 2007Managing a team of two Test Analysts - planning, monitoring and reviewing testing activities. Writing and executing test cases. Ensuring the delivery of quarterly software updates. Working closely with the Business Analyst, reviewing design documents and writing test plans. Managing communication and tracking issues at beta sites. Analysing and improving QA processes. Providing technical support to customer base. Writing Knowledge Base articles. Training staff. Representing HCN medical conferences (e.g. GPCE).
QA Team Lead
Nov 2004 - Apr 2007Technical Support Officer
Apr 2002 - Nov 2004

Shortcuts Software
Apr 2007 - Aug 2010Quality Assurance ManagerManaging a team of four outsourced Test Analysts - planning, monitoring and reviewing testing activities for multiple concurrent projects with changing scope and tight deadlines. Reverse engineering and interpolating requirements from design documentation. Managing deployment and tracking issues at beta sites. Analysing and improving development & QA processes. Ensuring that all products meets stakeholder and quality expectations.

Revolution IT
Aug 2010 - Dec 2011Senior ConsultantAs a senior consultant I was responsible for providing quality testing, team leadership and management services in line with the client’s delivery and quality expectations, and to add value by improving processes and tool usage.

Technology One
Dec 2011 - Nov 2014Independent Test and Quality Assurance Manager/Lead TesterI performed a key role in the testing and quality assurance of Technology One's enterprise software through...- Performing in depth testing of Technology One's web software including cross platform and device support- Performing in depth testing of Technology One's Enterprise App Store including systems integration and installation testing- Strategic planning of UI automation including framework design- Management and configuration of test environments- Conducting in depth peer reviews, analysing test coverage and identifying software risks- Reviewing and approving software releases- Overall quality advocate Show less

Youi Insurance
Nov 2014 - Jun 2022QA AnalystAs QA Analyst I worked across many projects, systems and business areas exercising responsibilities such as manual testing, automated testing, defect management, requirements analysis, risk analysis and contributing to release decisions. In summary...• In depth functional testing of “blue screen” and web based applications on desktop, tablet and phone devices• In depth API testing, both manual and automated using Postman• End to end testing and troubleshooting of complex systems such as telephony, email and document generation • Analysis, planning and testing of high complexity data fixes• Configuration and troubleshooting of test environments• Release management including reviewing test coverage and software quality, and contributing to the approval of software releases• Test planning, estimation and prioritisation• Risk and regression analysis Show less

Freely Software Group
Aug 2020 - nowCo-FounderAs co-founder my strategic focuses are product analysis, design and business growth. I am also responsible for software front end design and development.Analysis and Design- Analysis of user problems- Ideation and testing through MVP features- Collating user feedback through surveys and social media- Product roadmap- UI mockups (Balsamiq)Software Development- Front end development (React.js)- API development (Node.js and MongoDB)Business Growth- Digital marketing strategy- Email marketing and automation- Analytics (Google Analytics, Mixpanel, Mailchimp)- Website management (Wix) Show less

Cluey Learning
Jun 2022 - Feb 2024- Establishing a vision for quality that aligns with the organization's overall strategic goals- Establishing a comprehensive strategic plan to work towards that vision- Establishing a QA methodology, describing all facets of QA that should be happening throughout the entire software development lifecycle- Establishing, reviewing and contributing to process definitions (such as story refinement, sprint planning, manual and automated testing) to ensure that the Technology department is operating in line with the quality vision- Working closely with everyone in the Technology department to ensure that WHAT we need to do and WHY is well understood and executed in a way that that makes sense for each team and context- Attending and contributing to standups, sprint planning, retrospectives and post mortems- Hiring and managing QA Analysts (remote)- Always looking for ways to improve quality and efficiency Show less
QA Manager
Mar 2023 - Feb 2024Lead QA Engineer
Jun 2022 - Mar 2023

EventsAir
May 2024 - nowSenior Quality Assurance Engineer- Building a quality-focused culture- Web functional, performance and security testing- Test automation (Playwright/Typescript)
Licenses & Certifications
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Google Ads Search Certification
Google Digital Academy (Skillshop)Jan 2022
Fundamentals of Digital Marketing
GoogleJan 2022.webp)
Google Analytics Individual Qualification
Google Digital Academy (Skillshop)Jan 2022
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