Experience

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  Ibm

  Jun 2006 - now

  Design and plan cloud application & infrastructure architectures and designs for security and compliance. Able to connect articulate a simple, fast, and secure multicloud integration based on Client requirement. Posees knowledge of Agile integration, cloud architecture, migration, modernization, identity and access control, IaaS, PaaS and SaaS integration, data privacy, among others. Advises on and develops application lifecycle management. Demonstrates ability to think strategically about businesses and create technical solutions to achieve client objectives in complex situations and owns complex solution strategy and design. Delivers value added architecture consulting to global clients. Defines and executes technical adoption and migration strategies by working with highly technical teams. Engages client development, infrastructure, security and IT operations teams and identifies repeatable patterns and architectures for cloud migration.Strong Execution (Infrastructure, network, storage, OS/Linux etc.) skills leveraging Cloud technologies including OpenStack, Softlayer, Amazon etc. Good understanding of monitoring techniques and automation from Infrastructure perspective. Strong ITIL skills, System management specialists.Migration Engineer at IBM working on Web Applications migrations hosted in Websphere Application Servers environments running on multi platform servers (AIX, Linux, Windows). Show less Team Leader of a Strategic Outsourcing Team. Leading 27 IT Professionals on Application Hosting Support to environments hosted on Middleware, Domino and SAP platforms.- Business Goals: Always working together with managers and colleagues to build and improve my understanding of the unique needs of our clients, our portfolio of capabilities, and how to grow my skills to ensure business success. I commit to execute all tasks assigned to me with focus on compliance and controls. This includes: adhere to and execute operational procedures and work instructions for my role, take appropriate education, alert my management of risks, threats, etc- Main Activities: Drive and support initiatives to re-energize our client focus in my organization with focus on quality and client satisfaction improvement.Keep the “audit ready” posture at all times for my area of responsibility.Understand and comply to main global processes: Change Management, Incident Management, Problem Management. User ID Management, Patch Management,Health Checking, Service Activation and Deactivation, Issue and Risk Management and Desk ProceduresAcquire technical expertise required to execute the activities listed on Capability Mapping.Conduct performance meetings review on a weekly basis.Keep department financial and quality indicators up-to-date and under targets:Control resource allocation and resource replace plan for Projects, Transitions, Vacation and Day offs always ensuring effective workload balance.Control and keep updated Skills Mapping and Capability Mapping.Control and keep updated internal training, education efforts and participation certificate issuing.Ensure updated department baseline.Assist manager on hiring processAttend mentoring program with managers and mentor a backup Team Leader.Develop and Ensure that 100% of Action Plans and RCAs are answered and implemented under the defined target.Have 100% of known risks and issues proper documented and addressed. Show less - Objectives:Implement leadership coverage over the 3 shifts, 7 days per week;Improve communication among teams by implementing a common template for shift turnover & operation;Improve climate by having an experienced Team Leader on the shift ready to address SA’s issues and concerns;Improve services quality by taking a closer and deeper look on daily support operations for Application Hosting Services & Data Management;- Operational focusPerform shift turnover with each pool leader (Dispatcher) in 9 departements in order to get shift status;Provide support when requested by System Administrators on system change execution, escalation paths, priorization, etcIdentify processes and procedures improvements, providing the feedbacks to the First Line Managers;- People’s needs focusReceive feedbacks and address it properly to First Line Managers;Provide feedbacks about System Administrators to First Line Managers.Identify and communicate skills gaps; Show less Leading a High Performance Team on Middleware Support including People Management tasks:Control resource allocation (Projects, Transitions, Vacation, Day offs) and ensure effective workload balance.Control and keep updated Skills Mapping and Capability Mapping.Control and keep updated internal training and participation certificate issuing.Control educational efforts.Ensure updated department baseline.Assist manager on hiring processAttend mentoring program with managers and mentor a backup Team Leader.Develop and Ensure that 100% of Action Plans and RCAs are answered and implemented under the defined target.Have 100% of known risks and issues proper documented and addressed.Work leading almost 60 team members on Strategic Outsourcing Delivery global processes: Change Management, Incident Management, Problem Management. User ID Management, Patch Management,Health Checking, Service Activation and Deactivation, Issue and Risk Management and Desk ProceduresConduct performance meetings review on a weekly basis.Keep department financial and quality indicators up-to-date and under targets:Create and keep resource replacement plan. Show less Worked as a Team Member from a Websphere Application Server Support Team providing:- Strategic Outsourcing Support- Middleware instalation, updates, upgrades and Migrations- Tuning and High Availability- Disaster Recovery- RCA – Root Cause Analyses- Problem determination and resolution- Automation & Monitoring (scripts, cron, batch, etc...)- 24x7 support- Multi-platform support- Virtual Team Support- Quality & Innovation- LEAN Best Practices- Defect Prevention Show less

  • Enterprise Architect - Hybrid Multicloud Platforms, Migration Engineer & Infrastructure Specialists

    Mar 2016 - now

  • Team Leader - AHS (Middleware, Domino & SAP Basis)

    Aug 2013 - Jun 2016

  • Shift Leader - Application Hosting Services & Data Management

    Feb 2013 - Aug 2013

  • Team Leader - Middleware Support

    Oct 2011 - Feb 2013

  • Tech Leader - Middleware Support

    Dec 2009 - Oct 2011

  • IT Specialist - Websphere Application Server

    Jun 2007 - Dec 2009

  • Mainframe Operator

    Jun 2006 - Jun 2007
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  Dextraining

  Jan 2013 - Aug 2017

  Itil & cobit- mentor, advisor and teacher

  ITIL & COBIT- Mentor, Advisor and Teacher at Dextraining

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  Instituto de pesquisas eldorado

  Jan 2014 - Jan 2016

  Trainer - websphere application server
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  Universidade paulista

  Jul 2015 - Jul 2016

  University professor

  Disciplines: IT Governance and Service Management (ITIL, COBIT, ISO)Areas of Study and Interest: http://lattes.cnpq.br/5886373293120142

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  Fatec - faculdade de tecnologia de americana

  Mar 2016 - Aug 2017

  University professor

  Disciplines: Network, IT Security and Advanced Topics in Digital Game Theory.Areas of Study and Interest: http://lattes.cnpq.br/5886373293120142

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  Fanese

  Jul 2019 - Aug 2024

  University professor