Experience

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  Radio buraq (pvt) ltd

  Dec 2011 - Dec 2012

  Mcr operator

  o Operating & monitoring Radio master control room , transmission & related equipmento Audio Level monitoring on Equalizers in Datacenter on Audio logger, Status of 2WCOM, Levels, Warnings.o Monitor and log all system warnings and errors.o Compiling & editing Audio Vault schedule and other scheduling systems (AVRPS & AV Scheduler) as required. o Ingestion of all Contents into server.o Documenting AS-Run-logs for Commercials, Audio/ music contents. o Developing & updating SOPs after proper documentation & instructions. o Restoring hardware from malfunction state to normal either by rectifying the faults, replacing faulty hardware or bypassing the normal flow. Show less

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  Wi-tribe pakistan

  May 2014 - now

  Field support executive(technical operations)

  oRegular monitoring and trending of RF, Operational, network KPIs from Performance Management tools (Wi-tribe IMon, Wi-CAM)oMonitoring and improving customer experience through De-averaged KPIs, field testing and customer complaints. oOutdoor Unit Installations with coordination of RF by keeping Line of SightoAnalyse the location within wi-tribe Network coverage and also done forceful camping with less utilized Sector for efficient resolution of network issuesoVisiting the customer premises and providing Level 3 support when Level 1 and Level 2 yields no results.oPerforming all necessary steps at customer end to resolve complaints.oPrepared and maintained activity track to be used by Team Lead for effective reporting Show less

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  Technology links (pvt.) ltd.

  Jun 2015 - now

  Technical sales engineer

  1-Meeting with customers to present company products and for new queries.2-Preparing quotations, tenders, participating in tenders.3-Clarifying customer queries and managing presentation against quoted products.4-Followup of payments, tenders and contracts.5-Participating in installations, commissioning and conducting training of machines/products.