Deep Enrich
Tan Boon Hong
Customer Care Officer
848 followers
Malacca, Malaysia
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About me
Technical Support Executive at STARTEK
Education
Multimedia University
2014 - 2017Bachelor of Business Administration - BBA International Business
Experience
Singtel
Sept 2017 - Apr 2018Customer Care OfficerI work as a customer care officer and help to handling incoming calls and enquiries from customer in order to meet customer expectation.
Hallmark View Hotel
May 2018 - Aug 2018Front Office AssistantI work as a front office assistant at the hotel and help attend to guest reservations through internet and telephone. I also responsible for registering guests, managing reservations and providing information about rooms, rates and amenities.
Victoria Home
Dec 2018 - Aug 2019Part-Time Guest Ambassador
STARTEK
Oct 2019 - Dec 2024Technical Support Executive
Licenses & Certifications
SPSS
IBM
ChatGPT
OpenAI
Microsoft Office 365
Microsoft
Malaysia CIDB Construction Personnel Card (Green Card)
CIDB MalaysiaFeb 2025
Honors & Awards
- Awarded to Tan Boon HongCertificate of Appreciation - For maintaining high standards of customer service during the first quarter of the year 2024 (January - March)
- Awarded to Tan Boon HongCertificate of Appreciation - For maintaining high standard of customer service in the month of December 2022
- Awarded to Tan Boon HongCertificate of Appreciation - For maintaining high standards of customer service in the month of June 2022
Volunteer Experience
Trainee
Issued by National Service Training Programme (PLKN) on Jan 2012Associated with Tan Boon Hong
Languages
- enEnglish
- chChinese
- maMalay
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