Clare Byrnes

Experience

• 

  Summerfield North Swim Club

  May 2003 - Aug 2008

  Assistant Manager

  Supervised pool patrons and atmosphere while assuring safety of every patron and employee.Managed scheduling, coworker conflicts and patron inquiries and issues.

• 

  The Franciscan School

  Jan 2005 - Jan 2006

  Afterschool Childcare Supervisor
• 

  Port Christopher’s Steakhouse-Server

  May 2009 - Dec 2009

  Server

  Provided a comfortable, satisfying environment for all customers.Handled customer issues to assure customers were pleased with their experience.Trained co-workers on tasks to be completed and skills to provide better customer service.

• 

  Millers Creek Elementary School

  Aug 2009 - Dec 2009

  Intern

  Created original lesson plans using Lucy Calkins and Math Investigations.Lead teacher in grade-appropriate lessons and activities for students that followed North Carolina Standard Course of Study in all subjects. Used time management to teach units, grade papers, alter instruction based on student needs and plan for future lessons.

• 

  Mckee Road Elementary School

  Jan 2010 - May 2010

  Student Teaching

  • Nurture vendor relationships to negotiate the procurement of equipment and software while meeting strict requisition deadlines.• Manage purchase requisitions and vendor invoices for timely processing and payment while proactively implementing quality assurance measures to streamline workflows and reduce waste• Produce tailored quotes for potential customers based on required specifications, services and varied levels of security needs including FedRAMP requirements.• Collaborate with solutions architects to create pricing to be included in proposals, which streamlined the proposal process and enabled the proposal team to deliver a priced to win proposal. • Create invoices for customers based off of cloud usage reports to demonstrate IaaS monthly usage and justify invoice total based on the size of the environment.• Facilitated two successful audits by U.S. General Services Administration (GSA) by providing contracts administrators with necessary data and providing the auditor with necessary information and justifications when needed.• Spearhead novel initiatives and programs to increase employee engagement and morale.• Guide new employees with onboarding processes and fellow employees on evolving company procedures post-merger.• Coached people managers on recruitment procedures using Taleo, Workday and Papertrail recruitment tools. Show less

• 

  Pssghettis Italian Restaurant

  Jul 2010 - May 2011

  Server
• 

  Brio Tuscan Grille

  Jan 2011 - Nov 2012

  I provide an experience for the guests by catering to their requests. I communicate between customers and kitchen coworkers to assure the final product is exactly as the customer desires. I maintain a clean hygenic work environment. I multitask to provide excellent service to multiple groups of customers at a time.

  • Server

    Sept 2011 - Nov 2012

  • Server

    Jan 2011 - Nov 2012
• 

  South Pointe Elementary School

  Aug 2012 - Dec 2012

  I work one on one with a special needs student. I assist the student with behavior management and participation in daily classroom activities. Worked one on one with a special needs student to improve curriculum knowledge while monitoring and correcting behavior.Supported teacher with classroom management, instruction, and organization.

  • Teachers Aide

    Aug 2012 - Dec 2012

  • Teachers Assistant

    Aug 2012 - Dec 2012
• 

  Autonomic Resources

  Jan 2013 - Mar 2015

  • Developed and coordinated training programs for employees to keep up with rapidly changing technology and latest next-gen solutions.• Supervised administrative assistant in travel planning, scheduling and other administrative duties. • Monitored and approved all invoices to send to accounting department and created internal filing system. Led to streamlined work flows, enabled nimble responses to client needs • Collaborated with management in updating office procedures and Employee Handbook. • Designed and streamlined new employee orientation processes which supported a growing enterprise that spans 3 states and caters to remote employees. • Established a data management system for filing contracts and proposals to support the VP of Sales which allowed proposal writers to easily locate past proposals and contracts to respond to RFIs and RFPs.• Processed and tracked renewals of software sales while providing excellent customer service to varied government customers.• Managed logistics to integrate of two companies after acquisition and developed project plan to facilitate office move to new location. Show less

  • Office Manager

    Sept 2013 - Mar 2015

  • Administrative Assistant

    Jan 2013 - Sept 2013
• 

  Autonomic Resources a CSRA Company

  Apr 2015 - Jul 2017

  Operations Coordinator

  • Nurture vendor relationships to negotiate the procurement of equipment and software while meeting strict requisition deadlines.• Manage purchase requisitions and vendor invoices for timely processing and payment while proactively implementing quality assurance measures to streamline workflows and reduce waste• Produce tailored quotes for potential customers based on required specifications, services and varied levels of security needs including FedRAMP requirements.• Collaborate with solutions architects to create pricing to be included in proposals, which streamlined the proposal process and enabled the proposal team to deliver a priced to win proposal. • Create invoices for customers based off of cloud usage reports to demonstrate IaaS monthly usage and justify invoice total based on the size of the environment.• Facilitated two successful audits by U.S. General Services Administration (GSA) by providing contracts administrators with necessary data and providing the auditor with necessary information and justifications when needed.• Spearhead novel initiatives and programs to increase employee engagement and morale.• Guide new employees with on-boarding processes and fellow employees on evolving company procedures post-merger.• Coached people managers on recruitment procedures using Taleo, Workday and Papertrail recruitment tools.• Track spend and maintain budget for service center. Show less

• 

  Rambus

  Aug 2017 - Sept 2021

  • Maintain a safe, clean office environment conducive to proactive, uninterrupted work.• Main point of contact for all vendors performing office maintenance and repair. Price out new services and negotiate pricing to stay within the annual budget.• Collaborate with lab manager and IT to address facility needs for chip lab and server room.• Manage relationships with landlords and brokers for 2019 lease negotiations.• Track and update all office equipment contracts.

  • Sr Facilities Administrator

    Sept 2019 - Sept 2021

  • Office Manager

    Aug 2017 - Sept 2019
• 

  Avalara

  Aug 2021 - now

  Office Manager