Meldee Ching

Experience

• 

  GovTech Singapore

  Jan 2012 - Apr 2012

  Statistics Officer
• 

  Anchanto

  Jul 2013 - Aug 2013

  Sales and Marketing
• 

  APCO

  Jul 2014 - Aug 2014

  Strategic Communications
• 

  GSK

  Sept 2015 - Nov 2018

  ☞ Owned and deployed the SAP ERP Finance solution through 4 full project lifecycles as Lead Finance Functional Consultant in Zebulon, North Carolina and the Core FI functional and FI data consultant in Poland, Ireland and France☞ Key business and technical point of contact for risk and issue escalation in Finance business and system stream☞ Owned the Record-to-Report business requirements project backlog☞ Executed validation testing of technical builds across non-productive clients and IT change management requirementsSelected Project Experience☞ Lead FICO Functional Consultant of $5.6 million M-ERP project in Zebulon, North Carolina and the Core finance functional and data consultant of $10.6 million M-ERP projects in Poland, Ireland and France☞ Managed multiple onsite and above-site finance stakeholders as the FICO business cutover manager for Zebulon and Mayenne deployments to ensure adherence to the cutover schedule ☞ Led the development of the Trintech balance sheet reconciliation tool interface enhancement which reconciles £70.0 billion worth of Inventories, Assets and Accounts Receivables and Payables monthly☞ Designed, developed and tested the Sarbanes–Oxley mandated Inventory Cycle Counting report used by 28 GSK global manufacturing sites to consolidate audited cycle counts on stocks☞ Managed the FICO deployment team and ensured project phases are resourced to achieve seamless delivery Show less

  • Consultant (Usability)

    Aug 2018 - Nov 2018

  • Consultant (SAP - Lead Product Owner)

    Sept 2015 - Aug 2018
• 

  Huma

  Dec 2018 - now

  ☞ Key achievements:- Led the discovery and delivery of $5.8M in contracts, leveraging computer vision (AI) for orthopaedic surgery recovery assessment- Launched the B2B2C US Remote Patient Monitoring SaaS (RPM) product, achieving a $20K (and growing) MRR in 5 months- Achieved 17% reduction in unbillable clinical with AI/ML-driven clinical summaries☞ Product strategy & evangelisation: Defined, advocated & executed a segmented product roadmap to support 3 go-to-market models (US RPM, SaaS B2B2C for Pharma & Hospitals, AI R&D)☞ Product operations: Optimised discovery and delivery (Amazon method, Basecamp's shape up), improving on-time delivery by 26%☞ Leadership & IC: Grew and mentored a high-performing team of 5 PMs and 2 PMMs, coaching a culture of continuous feedback Show less ☞ Key achievements: Market-first, Disease-agnostic, FDA Class 2 & MDR Class IIb remote monitoring & companion solution☞ Customer-centric prioritisation: Maintained a prioritised roadmap aligned with the vision and strategy, based on business value, regulatory viability, usability feedback, and feasibility assessments, with 2 quarters of runway☞ Outcome-oriented: Improved user acquisition [Reduce onboarding time taken by 30% (8.8m to 4m)] and user engagement [Monthly active users (MAU) by 40% from 220 to 308]☞ Quick-learner: Rapidly grasped complex AI/ML concepts to develop innovative solutions like computer vision for surgical recovery and cardiovascular risk AI-based risk scoring☞ Data-driven: Leveraged registration event analytics to identify blockers in and reduce patient onboarding time by 77.7%, with deep-link and mobile number verification experiments Show less ☞ Key achievements: Launched 2 global products - DCT product line and Peri-operative solution (orthopaedic, cardiology), and facilitated cross-border data exchange☞ Go-to subject matter expert: Providing context, inspiring and unblocking engineers. Balancing long term objectives needs while understanding build constraints and other organisational pressures☞ Product discovery: Tackled unstructured complex DCT, US RPM market opportunities by speaking to competitor KOLs and end users to identify opportunities Show less ☞ Key experiences: NHS and German COVID-19 RPM, neonatal ICU RPM for parents, Gait analysis for patients with Parkinson's disease☞ User research: Led 14 discovery workshops with 8 major life sciences and NHS clients, their clinicians, and patient users to map workflow journeys, identify product opportunities and prioritise business objectives☞ Wireframing: Mapped user journey flows, recruited and tested with users, co-designed low-fi concepts, delivered high-fidelity designs, and provided behaviour-driven documentation☞ Selected project experience: NHSx and German COVID-19 virtual ward (Android & iOS app and responsive clinician web portal), app accompanying a smart Iloprost dispenser medical device, neonatal intensive care unit solution for parents and ward to support early discharge of healthy pre-term babies, digitalising existing in-clinic tests for patients (e.g. TUGT, RAVLT), designing patented solutions for patients with Parkinson's disease (e.g. Gait analysis) Show less

  • Director of Product Management

    Dec 2022 - now

  • Lead Product Manager

    Oct 2021 - Dec 2022

  • Senior Product Manager

    Apr 2021 - Sept 2021

  • Senior Product Designer

    Dec 2018 - Apr 2021