Jennifer Bonilla, MSODL

Experience

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  HEALTHY ALTERNATIVES CARE CENTER

  Dec 1996 - Nov 1998

  Receptionist/ Nationally Certified Massage Therapist/ Instructor

  Responsible for scheduling appointments, charting notes and billingResponsible for the treatment of injuries and the promotion of overall wellnessInstructor of Russian Massage Therapy Techniques

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  AUGELLO CHIROPRACTIC

  May 1997 - May 2000

  Receptionist

  Responsible for file maintenance, multi line phone, transcription of patient notes and correspondence, maintain data base, customer service, payment transactions, Developing X-raysMASSAGE THERAPY

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  Northampton Community College

  Sept 2000 - Jan 2001

  Adjunct Faculty

  Responsible for teaching Massage for Couples course for the Community Programs Department

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  Keystone Benefit Solutions

  May 2001 - Jan 2002

  Service Associate

  Supervising all aspects of outside business activity including licensing, new business and marketing.; Responsible for updating and organizing compliance transactions logs.Client Services and Sales Representative supportArranging travel reservations and itineraries Coordinating Agency meeting both in house and on-siteProcessing all transfers for investment and protection related products Supply Purchasing Distribution of informational programs via satellite broadcasts, e-mail and bulletins Show less

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  KEYSTONE FINANCIAL MANAGEMENT, JOHN HANCOCK

  Jan 2002 - May 2006

  Personal Executive Assistant to Senior Associate

  Obtained Life Accident and Health License December 2004 Maintain client database of over 1,375 clients and over $20 million dollar broker book of businessAssist in educational seminars and events from preparation to follow up resulting in over $200,000 to date commissions/fees for the agentResponsible for documenting client notes, all correspondence, file maintenance, handling multi line phoneClient Customer Service Marketing

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  Keystone Benefit Solutions

  Jan 2004 - May 2006

  Group Health Insurance Coordinator
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  Lehigh Valley Health Network

  Jun 2006 - Feb 2014

  Responsible for the design, development, deployment and maintenance of web content and multi media objects supporting eLearning solutions.Determine standards and style for design capabilities to ensure a high level of design and coding efficiency consistent with current standards and trends. Ensure compliance with production templates, copy right restrictions and best practice recommendations.Serve as contact and interface regarding web design and instructional design issues part of a multidisciplinary project team, providing input in determining project scope and design parameters of web based educational resources.Collaborate with LMS System Admin and distance learning staff to explore new system features/functionality and application of emerging technologies within exisitng environment. Co-develop best practice documentation and recommendations for platform integration. Assist with support for staff training.Identify emerging technologies for elearning and make recommendations for their use in our environment. Show less Responsible for the management and coordination of all clinical education programs.Plan and produce designs for online instructional materials.Provide technical support for users of the Learning Management System (LMS).Plan, develop and teach development workshops and other activities related to the Learning Management System (LMS).Develops and/or revise instructional materials, using instructional technologies to augment education.Provides 1:1 instruction on the LMS to new educators throughout the Network.Acts as consultant for users of the Learning Management System (LMS)Maintains accurate educational records in accordance with hospital and departmental policies. Utilizes the Learning Management System (LMS) to record class attendance and grades.Evaluates the effectiveness of classes and activities. Show less Reports to Director of Clinical Staff Development by serving as the principle administrative contact responsible for the management of over 150 clinical services orientation programs and 1000 clinical services orientees including nursing and other allied health professionals.Responsible for the management and coordination of all clinical services orientation programs.Instructs new hire's in the use of TAO email system, intranet, Lawson and Learning Management System (LMS).Plan, develop and teach development workshops and other activities related to the Learning Management System (LMS). Maintains orientation/continuing education program records and unit-specific competencies.Represents the Division of Education by attending the network wide orientation to provide direction to clinical new hires to address potential questions or issues with their orientation.Utilizes effective verbal and written communication skills and maintains appropriate interpersonal relationships in order to be an effective team member, liaison and resources.Responsible for coordination of required paperwork in collaboration with the clinical units and the Division of Education in the event of a Joint Commission and/or Department of Health visit. Utilized effective verbal and written communication skills.Provides quality customer service. Show less Provide administrative support to the Director and eight Education SpecialistsPerforms clerical duties for orientation and continuing education programs, classes, and modules: including orientation schedules, room scheduling, calendar, bulletin boards, registration, resources, evaluation tools, workbooks and faculty correspondence.Maintains orientation/continuing education program records.Maintains unit-specific competencies.Maintains Age-Specific competency database.Utilized effective verbal and written communication skills.Answer main phone line in a timely, courteous manner and direct call to proper person/unit.Provides quality customer service.Assists with other Div. of Ed. Departmental clerical duties, as assigned, to accomplish departmental goals. Show less

  • SFG, RKC Certified Kettlebell Instructor

    Nov 2012 - Feb 2014

  • Instructional Technologist

    Apr 2012 - Feb 2014

  • eLearning Specialist

    Apr 2010 - Apr 2012

  • Orientation Coordinator

    Jul 2007 - Apr 2010

  • Secretary

    Jun 2006 - Jul 2007
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  Penn Medicine, University of Pennsylvania Health System

  Feb 2014 - now

  A strategic and innovative leader with a proven track record in the design, development, implementation and evaluation of learning solutions targeted to meet performance and business objectives.

  • Director Learning Solutions

    Feb 2022 - now

  • Manager Learning Solutions

    Oct 2016 - Feb 2022

  • Sr. Instructional Designer

    Mar 2015 - Oct 2016

  • Instructional Designer/ LMS Administrator

    Feb 2014 - Mar 2015