Amit Yadav

Experience

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  Accenture

  Nov 2014 - Dec 2015

  Associate

  Work Description -• Worked as a Quality Auditor for the process.• Helping the providers to credential their profile.• Indexing of document- We receive the providers document by e-mail, fax and portal uploads.• Validating the documents received based upon the set guidelines and business rules.• After validating we either accept or reject the documents.• Maintaining the provider’s profile that is updating their profiles once we receive the mandatory documents.• Helping the leads with the escalations received.• Resolving the tickets of escalation on the priority basis.• I have also helped the new joiners with the process flow so that they can do their work effectively and efficiently.• I have helped the leads with their daily work and report making. Show less

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  NCR Corporation

  Mar 2016 - Aug 2016

  Logistics MIS Co-ordinator West Zone

  Work Description -• Worked as a Logistics MIS Coordinator for West Zone managing 16 warehouses.• Prepared monthly end to end MIS report of the transactions of inventory from warehouse to warehouse and site.• Prepared monthly MIS report of PAN India for taxation purpose.• Conducted Audits of inventory of warehouse to maintain zero discrepancy.• Helped the order management team for accurate delivery of parts.

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  Bank of America

  Aug 2016 - Mar 2019

  Quality Assurance

  Work Description -• Checking the Quality of the loan processed as per the set business guidelines.• Excellent communication and problem solving skills.• Analyzed and designed process flow for the system of records.• Identified new processes and application changes that impacted production job flows.• Wrote detailed analytical reports that contained all findings and conclusions.• Trained new and existing employees in order to reduce the error rate.• Got cross-trained and provided back up for other Quality control analysis when needed.• Proactively participated in Onshore and Offshore audit of the process.• Helped the management in streamlining the process and identifying the process gaps.• Assisted the Team leader with risk management projects.• Helped in maintaining weekly and monthly data reports. Show less

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  Morningstar

  May 2021 - now

  Data Quality Assurance Analyst

  Work closely with Global Equity Data Operations team (located in Shenzhen and Mumbai) to provide measurement of data timeliness, completeness, and accuracy, through executing the audit and benchmarking projects and participating in quality improvement projects.• Perform Just-in-time and scheduled independent audit of Morningstar Equity databases, complete the expected samples assigned for different audit projects and commit to the deadline.• Identify and analyze data quality issue and defect reasons during the audit process. Communicate with operations team efficiently to get alignment on the errors detected. Participate and drive quality improvement processes.• Lead an equity data audit sprint from initiating, planning, execution to reporting. Facilitated daily stand-ups and retrospective meetings. Ensured the team was working as a unit to achieve sprint goals. Tracked and reported sprint progress to stakeholders.• Handled Critical escalations from clients and provided Route cause analysis report.• Assist in Providing logics to build SQL queries for quality checks with Data Engineering team.• Designed and developed interactive and dynamic Power BI dashboards and reports that provide intuitive visualizations, making complex data easy to understand for upper management. Show less