
Vlad Gilca
Software Developer for industrial automation

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About me
Siebel CRM Developer
Education

Institutul National de Dezvoltare Economica (INDE)
2010 - 2012Master of Business Administration (M.B.A.) Economics MBAProgram organised by Conservatoire National des Arts et Metiers (Paris)

Universitatea „Politehnica” din București
2001 - 2006Bachelor of Science (BS) Electrical engineering
Experience

QM Electronic
Jan 2000 - Dec 2004Software Developer for industrial automationThe main tasks were to develop new software for automation of pumping stations (main and repumping) and for canals dams control.

Electromanagement Consulting EMC
Mar 2006 - Jul 2006HVAC and Electrical Installation ConsultantThe main tasks were to supervise on the construction sites the teams responsible with HVAC and electrical installations and to prepare the remediation reports for the clients

Institutul National de Cercetare Dezvoltare pentru Inginerie Electrica ICPE-CA
Sept 2006 - Apr 2007Research AssistantDeveloping software in MathLab for image processing acquired with a very powerful microscope in order to establish a relationship between color of metal exposed to a strong magnetic field and his intensity.Created the Keer effect application to analyze the materials in magnetic fields and presented the paper at a Matlab conference in Prague.

Info World
Mar 2007 - Jan 2015Technical Support Engineer - Team LeaderMain objective was to provide technical support for people dealing with implementation (analysis, configuration, training, technical assistance, maintenance, updates and upgrades) for systems offered by Info World.Perform analytical work to define specifications for building effective systems that are likely to meet user requirements.Most important roles and responsibilities were:- assist the team with any technical or non-technical issues;- maintain application integrity by adjusting the SQL code;- creating Crystal reports to be used by the end users;- develop SQL code to be used in the SIUI extracts;- integrate the lab equipment with the application provided by the company;- debug the application and assist the clients. Show less

Oracle
Jan 2015 - Apr 2017Technical Support Engineer - Siebel CRMSiebel Enterprise Integration Manager - As a responsible for this area of the application I have assisted the clients with any issues encountered by them during migration, data extracts, etc. I was involved also in the creation of the SRDC documentations used in the automation of the service requests in MOS.Business Intelligence 10g and 11g - BI Publisher reports and Integration - On this area I was responsible to assist the clients with any Siebel integration issues or BIP reports development questions. Also on this area I was involved in creation of SRDC documentations used in SR automation process.Siebel Remote and Replication - As a Siebel remote specialist I've assisted the clients with any queries or issues with the Siebel remote feature. Show less

ADP
May 2017 - Dec 2022As an EIM developer I'm in charge with all data migrations when new business units are added and till now we had four data migrations out which two of them were the biggest with cumulated numbers of 16 millions service requests, 12 millions service requests notes, 25 millions service requests attachments and around 45 millions service request activities. Every migration had a master data import action along with the transactional one which included accounts, contacts, assets, groups, assignment skills, etc..Another role is to assist the DEV team with any performance issues that we are encountering during development cycle and together with the DBA we either find a better sql plan or suggest to the development team alternatives to improve the SQL execution.In order to improve the DB performance I had implemented two jobs which are checking the stale stats and refresh them every day together with the COE script which is running once per week.In 2018 there was a need to have a reliable replicated DB to be used by external application with a maximum refresh rate of 15 min and due to cost reduction it had to be build inhouse. For this reason I took this challenge and I've created a job which replicates the data in less than 10 min. In 2021 I've started and lead the DB upgrade project to the latest version (19c) for our Siebel environments(Dev, Stage, Stage, Pre-Prod, FIT and Production) which was finalized in the first semester of 2022 after many hours of intensive load tests and tuning exercises in order to make sure the new DB will perform even better than the old one.Also another role is to create and maintain various jobs which are used to export, import, maintain data integrity within Siebel and integrate Siebel with other application used by the company - like eService user management, Oracle Finance integration, Plan view integration, etc..I'm also in charge of the BI Publisher server maintenance and BIP reports development. Show less
Siebel EIM Developer
Sept 2022 - Dec 2022Siebel EIM Developer
May 2017 - Sept 2022

Raiffeisen Bank Romania
Sept 2022 - nowSiebel DeveloperSiebel Developer
Licenses & Certifications
- View certificate

Siebel 8 Consultant Certified Expert
OracleSept 2016
Languages
- enEnglish
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