Experience

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  Self-employed

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  Freelance makeup artist
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  Swiss re

  Aug 2009 - Jul 2012

  Senior technical account

  Accountable for effectively managing transactions for the allocated portfolios/end-to-end processing and ensuring deliverables are met through an adequate understanding of reinsurance accounting principles.• Ensured that payments received from clients and payments made to clients reconciled against those payments expected.• Correspond with internal and external clients to resolve issues with respect to information, next steps, actionable, etc.• Dealt with client portfolios belonging to French-speaking regions. Key tasks included understanding/analysis of technical documents and correspondence/queries involving use of French language skills. Show less

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  Exxonmobil

  Feb 2016 - Feb 2020

  Lead

  Worked on SAP order-to-cash cycle for billing & invoicing.• Generated and analyzed various report on SAP.• Coordinated with team members to effectively distribute workload and ensure timely completion of tasks.• Developed and implemented a system for task assignment and tracking, resulting in improved productivity and efficiency within the team.• Liaised with various teams like AR, Pricing, CMPP, Tax, Order and Sales Operation to make sure work runs smoothly and correct invoices are delivered to the various customer.• Monitored various report to check if there are any error in transmission of documents between the EM system and that of a distributor or end customers.• Handled various customer invoice corrections to facilitate OTC process.• Collaborated with team leads to allocate resources and manage priorities in line with project goals.• Conducted comprehensive onboarding sessions for new team members, providing them with a clear understanding of the team's processes and expectations.• Developed and maintained training materials and documentation to support the onboarding process.• Mentored and coached new team members, ensuring they had the necessary skills and knowledge to contribute to the team's success. Show less