Samantha Ramos

Experience

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  Diamond Hotel Philippines

  Nov 2014 - Dec 2014

  Rooms Division Intern
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  Century Park Hotel

  Jul 2015 - Aug 2015

  Food And Beverage Intern
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  Hotel Jen

  May 2016 - Jul 2016

  Food And Beverage Intern

  Demonstrated excellence across diverse responsibilities within the Food and Beverage department, earning recognition through a guest experience survey for consistently delivering exceptional guest service.

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  Vatel Hôtel & Spa ★★★★

  Jul 2016 - Aug 2016

  Food And Beverage Intern

  During the dynamic 6-week summer internship, I collaborated closely with a diverse cohort of international Vatel students. This immersive experience sharpened my expertise in customer service, restaurant operations, and culinary arts.

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  New World Makati Hotel

  Sept 2016 - Dec 2016

  Marketing and Events Intern

  During the internship, I enhanced skills in media tracking, event organization, and cross-departmental communication, gaining insights into effective hospitality marketing and event management.

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  InterContinental Hotels Group (IHG®)

  Mar 2017 - Aug 2017

  Customer Care Representative

  Exhibited outstanding customer support in handling online account management, service feedback, and reservations during my tenure. Proficiently managed hotel systems for swift issue resolution while proactively driving promotions and executing upselling strategies to elevate the customer experience.

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  Macky Champ Software Ventures Inc.

  Jan 2021 - Jan 2024

  Business Development Officer

  • Oversee end-to-end execution of diverse software projects, adherence to timelines and scope• Maintained transparent stakeholder communication and continuous alignment with project objectives through consistent updates.• Successfully secured a high-value contract by cultivating strong prospect relationships.• Collaborated cross-functionally to strategize and implement marketing initiatives to expand market presence through industry events.• Crafted compelling marketing collateral, executed targeted email campaigns, managed social media presence, led membership applications within the Philippine supply chain sector, and conducted thorough market research to identify growth opportunities and enhance industry relationships. Show less

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  Collabera Digital

  Feb 2024 - now

  Account Manager

  • Identify and pursue new business opportunities within existing client accounts, contributing to revenue growth and expanding service offerings.• Proactively address and resolve client concerns, ensuring high levels of satisfaction and fostering long-term partnerships.• Develop and implement strategic account plans to align client needs with company capabilities, driving mutual success.• Collaborate with internal teams to deliver effective solutions.--Collabera Digital solutions help tech-forward organizations accelerate their digital journeys. Our digital engineering capabilities in data, analytics, cloud, automation, and cybersecurity, coupled with a strong foundation in talent transformation, helps clients innovate faster and with lower risk to thrive in the digital economy. Established in 2010 and over 25 offices in 11+ countries across APAC & Europe, Collabera Digital serves more than 300 clients, including Fortune 500 companies. With 10,000+ professionals, we are a team of innovators and thinkers who thrive by capturing digital transformation opportunities. In the Philippines, we cater to clients across industries including Banking, Insurance, Fintech, Retail, Telecom, Communications and Media, amongst other. The team of 3000+ digital technology specialists, come with expertise in Java full stack, Mulesoft, SAP, SFDC, Dot Net, Data Analysts, Azure, AWS, Servicenow, Mainframe, Blueprism, Pega, Python, React, IoT, Data Science, to name a few. Show less