
Dena Hendrikse, FCS
Operations Manager

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About me
Director, Product Strategy & Development at HSA Bank, a division of Webster Bank, N.A.
Education

Lakeland University
1984 - 1988Bachelor's Degree Business Administration and Physical Fitness and Health with a Coaching Minor
Experience

Wells Fargo Financial
Jun 1997 - Jun 2005Operations Manager
HSA Bank, a division of Webster Bank, N.A.
Jun 2005 - now• Manage investment vendors• Support and provide subject matter expertise for various investment projects • Participation in the strategic planning process; partnering with functional leads to help define the product roadmap.• Partial ownership with overall Product Manager of the investment P&L including forecasting and expense management.• Liaison with all areas of the business regarding the daily management of the investment program. • Oversight and management of applicable external relationships that support account administration.• Drives the flow of information and is responsible to insure that department is meeting, and contributing to, the company's goals and objectives. • Analysis of customer data for management reporting and market facing communications Show less
Investment Product Manager
Apr 2018 - nowSr. Quality Analyst
Feb 2016 - Apr 2018Sr. Relationship Manager
Jun 2005 - Feb 2016
Licenses & Certifications

Series 63
FINRAJun 2024
Series 6
FINRAMay 2024
Securities Industry Essentials (SIE)
FINRAFeb 2024- View certificate

SharePoint Online Essential Training: The Basics
LinkedInMay 2022 - View certificate

Flexible Compensation Specialist (FCS)
ECFCOct 2022
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