Anja Baas

Experience

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  4* Hotel Thomahof

  Aug 1997 - Jul 2000

  Hotelfachfrau

  Apprenticeship

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  4* Parkhotel Waldeck Titisee

  Aug 2000 - Jun 2003

  Empfangssekretärin

  Check-In and Out of Guest, responslible for reservation and guest complaints as well as providing information

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  Princess Cruises

  Jul 2006 - May 2008

  Purser

  - Knowlegde as Receptionist with all related Front Desk / Reception Duties- special duties as Hotel Secretary to assist Hotel Manager with correspondance

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  P&O Cruises Australia

  Jul 2008 - Feb 2011

  Purser

  - Night Auditor: contact person for problems during the night and responsible for daily closing of accounts & programs - Administration Officer: preparation of clearance documents for immigration and customs, communication with agents & authorities and head office; arrangements of passenger embarkation and disembarkation- Front Desk Supervisor: supervison & training of Reception staff; dealing with passenger complaints- Front Office Manager: in charge for money transfer onboard in all matters (accounts, foreign currencies, money orders); leading and guiding Reception team and all Back Office staff Show less

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  Sea Chefs

  Aug 2011 - Sept 2014

  Crew Purser

  - Responsible for the payroll- Preparing sign on and off arrangements of crew members including visa and transfer- Communication with agents and authorities- Maintenance of the crew documents and reports

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  CPO Crewing

  Oct 2014 - Aug 2023

  Personnel Officer

  - responsible for arranging crew changes on container ships worldwide- liaison with port agents and travel agency in regards with transfers, flights and visa requirements- updating crew database & applying of flag state documents- preparing the payroll, updating bank information & authorizing remittance

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  Samtgemeinde Horneburg

  Aug 2023 - now

  Sachbearbeiter Außendienst Ordnungsangelegenheiten

  Sachbearbeiter im Außendienst für allgemeine Ordnungsangelegenheiten inklusive Straßenverkehrsangelegenheiten wie Überwachung des ruhenden Staßenverkehrs und Kraftfahrzeugstilllegungen sowie Obdachlosen-, Asylbewerber- und Flüchtlingsangelegenheiten