Experience

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  Bharat sanchar nigam limited

  May 2013 - Jun 2013

  Student internship

  Vocational Training at Bharat Sanchar Nigam Limited.

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  Tata consultancy services

  Jun 2014 - Oct 2014

  Assistant system engineer trainee

  Trained In The Field Of User Interface Development Using Java Technology. The Job Even Focused On Database Operations With The Help Of Sql Languages. Exposed to client handling and requirement analysis of the project.

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  Hdfc bank

  Apr 2016 - Jun 2016

  Markting intern

  I have pursued my Summer Internship with HDFC Bank for a period of 2 months. I was working on the Digital Banking project. My responsibilities included interacting with the customers and converting them from Paper-Pen mode of banking to Digital mode. This was achieved by giving them demos of the various Mobile Banking Apps of HDFC like PayZapp, Chiller, etc and Net Banking as well. This helped the customers save their time and get their work done easily.

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  Vodafone idea limited

  May 2017 - Aug 2019

  Assistant marketing manager

  Handling the CVM Campaigns of the Segmented offer categories at Vodafone Idea Limited

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  Hdfc bank

  Aug 2019 - Dec 2019

  Portfolio manager

  Owner of the Entire Bill Payment Portfolio with over 7.5 million monthly unique users generating a monthly revenueof Rs. 2.5 million, with a foray of nearly 235 Billers PAN India Identification of customer segments for sending & managing campaign communication basis various behavior trends Analyzing Business impact for the launched campaigns by measuring relevant KPIs like uptake in registrations, SI set Daily, weekly & monthly tracking of the Bill Payment Portfolio Usage vs. Targets set Constant coordination with the Channel Team by providing them inputs on the Branch level performance, tracking it &highlighting growth areas Conducting regular Customer Calls/Surveys in order to understand various behavior trends/pain areas (if any) Show less

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  Kotak mahindra bank

  Jan 2020 - Oct 2021

  Campaign manager

  Responsible for running various campaigns for customers via SMS, emails, Push Notification, Outbound Calls, Branch, etc for Cross/Up selling business, regulatory process, etc.

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  Accenture

  Oct 2021 - now

  Management consultant