Deep Enrich
Frank Perkins
Customer Support Specialist
367 followers
Washington, Utah, United States
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About me
Forever Curious | Technical Support | Management | Oral & Written Communication | Fast Learner | Ready for a New Challenge
Education
The University of Utah Professional Education
2024 - 2024Certification Cybersecurity 3.2The curriculum is designed to give you both the knowledge you need to move forward with the cybersecurity industry and ample experience applying that knowledge to real-world problems. Throughout the program, you will learn tools and techniques vetted by current practitioners, and learn skills applicable to certifications expected of all security professionals.
New Horizons Computer Learning Center
1997 - 1998MCSE Certification Network and System Administration/Administrator Certification
ITT Technical Institute
1986 - 1988Associate of Applied Science Electronics Engineering Technology A
Experience
Pearson
Jan 1999 - Jan 2004Customer Support SpecialistCustomer Support Specialist
Aeries Software
Feb 2004 - Apr 2024Technical Support Engineer Support Manager 2nd Level Support / DBA
Technical Support Engineer
Feb 2004 - Apr 2024Support Manager
May 2016 - Jun 20182nd Level Support / DBA
Feb 2004 - May 2016
Licenses & Certifications
MCSE
Microsoft
Languages
- enEnglish
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