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Ashley Morgan

Ashley Morgan

Customer Service Rep

Followers of Ashley Morgan173 followers
location of Ashley MorganCambridge, Minnesota, United States

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  • Timeline

  • About me

    Scheduling Manager- TDS Forest Lake

  • Education

    • Roseville Area High School

      2004 - 2005

    • Roseville Area High School

      2004 - 2005
      Diploma

  • Experience

    • Medica

      Aug 2012 - Mar 2013
      Customer Service Rep

      Answered phone calls, provided customer service and answered questions regarding Medicare and supplemental insuranceProvided assistance with claims issues and general insurance policy questions

    • Buerkle Honda/ Hyundai

      Mar 2013 - Jul 2013
      BDC Customer Service Rep

      Provided excellent customer service while scheduling service appointmentsCreated service accounts for customersDemonstrated ability to up sell to customersCommunicated via e-mail with both customers and employees regarding scheduling

    • Lexus of Maplewood

      Dec 2013 - Dec 2015
      Certified BDC Customer Service Rep

      Provided excellent customer service while scheduling service appointmentsCreated service accounts for customersDemonstrated ability to up sell to customersCommunicated via e-mail with both customers and employees regarding schedulingTraining new hires

    • Forest lake Automotive Group

      Jan 2019 - Dec 2019

      • Customer Service Representative

        Dec 2015 - Dec 2019

      • Bdc Customer Service Team Lead

        Jan 2019 - Nov 2019

    • Fury Motors

      Jan 2020 - May 2021
      Call Center Specialist

    • The Dental Specialists

      Sept 2021 - now
      Scheduling Manager

  • Licenses & Certifications

    • Certified Service Administrator

      Lexus
      Jan 2014