Experience

• 

  Medica

  Aug 2012 - Mar 2013

  Customer service rep

  Answered phone calls, provided customer service and answered questions regarding Medicare and supplemental insuranceProvided assistance with claims issues and general insurance policy questions

• 

  Buerkle honda/ hyundai

  Mar 2013 - Jul 2013

  Bdc customer service rep

  Provided excellent customer service while scheduling service appointmentsCreated service accounts for customersDemonstrated ability to up sell to customersCommunicated via e-mail with both customers and employees regarding scheduling

• 

  Lexus of maplewood

  Dec 2013 - Dec 2015

  Certified bdc customer service rep

  Provided excellent customer service while scheduling service appointmentsCreated service accounts for customersDemonstrated ability to up sell to customersCommunicated via e-mail with both customers and employees regarding schedulingTraining new hires

• 

  Forest lake automotive group

  Jan 2019 - Dec 2019

  • Customer Service Representative

    Dec 2015 - Dec 2019

  • Bdc Customer Service Team Lead

    Jan 2019 - Nov 2019
• 

  Fury motors

  Jan 2020 - May 2021

  Call center specialist
• 

  The dental specialists

  Sept 2021 - now

  Scheduling manager