Experience

• 

  Brane enterprises pvt ltd

  Sept 2020 - Aug 2022

  • Designed and Developed applications on a no-code platform post competitor analysis and collaboration with a diverse set of leaders. Worked on a total of seven projects within the period of 1 year, and 11 months.• Developed end-to-end Tele-Health and Inventory Management models for an NPO within 1 month which includes features like Video Consultation, online prescription generation, dispensing medicines, and timely reports.• Worked closely with product owners, trained the end users, and utilized feedback from end users to rapidly fix bugs and incorporate suggestions for improvement.• Programmed a training plan of 4 weeks for beginners to help them keep up with the skills and techniques. Mentoring them in the design and development of solutions, understanding platform artifacts, issue resolution, UI/UX, client requirements, and testing of developed solutions. • Earned A* recognition, an acknowledgment of the top 1% crema in the company for outstanding performance.• Demonstrated the organization and platform to top MNCs with clear and interactive presentations. Show less

  • Associate Product Manager

    May 2021 - Aug 2022

  • Associate Process Leader- Trainee

    Sept 2020 - Apr 2021
• 

  The george washington university

  Aug 2022 - May 2024

  Student technical support assistant

  • Serving as the Student Technical Support Assistant overseeing IT and AV support for the School of Engineering and Applied Sciences (SEAS), School of Public Health (SPH), and Libraries and Academic Innovation (LAI) areas within GWU.• Facilitating the asset procurement processes for customers within our support portfolio.• Mentored the student staff on technical troubleshooting and interpersonal skills to ensure the delivery of efficient and professional services to faculty, students and staff.• Provided high-level technical assistance to the GW community through phone, email, remote desktop support, remedy support tickets, and in-person support channels.• Troubleshooting network connectivity issues, hardware, and software errors, and user account recovery.• Updating and maintaining computer imagining, operating systems, software, and hardware installations for staff and faculty members, providing remote systems support and user account administration management• Responsible for technical support and IT help desk operations including troubleshooting and evaluation of individual user (faculty, students, and staff) and network problems, and first- and second-tier support via phone, email, and site visits to diagnose and remedy issues. Show less

• 

  Inseer, inc.

  Oct 2023 - Mar 2024

  Product management intern

  • Conducted an initial competitive analysis to gauge market positioning and identify potential areas of improvement.• Initiated the website redesign process, emphasizing intuitive design and preliminary SEO groundwork to enhance user engagement and discoverability.• Employed design tools such as Figma and Adobe XD for creating basic mockups and wireframes.• Collaborated with a small development team, guiding them through the website redevelopment process.• Initiated foundational search engine optimization strategies, laying the groundwork for future intensive SEO campaigns.• Actively participated in product management tasks, including market research, user feedback analysis, and feature prioritization, contributing to the overall enhancement of the company's digital products. Show less

• 

  Dc water

  May 2024 - now

  • Manage and maintain Unifier tasks, including Custom Prints, User Defined Reports (UDRs), User Access controls, and Shell Creation, ensuring smooth project operations.• Spearheaded the adoption of Jira within the team for tracking Unifier support issues and enhancements, leading to broader implementation across multiple teams for streamlined project management.• Collaborate with the IT team to connect the Unifier database to Power BI, enabling real-time reporting and improving data-driven decision-making processes.• Provide ongoing support for Unifier customization and integration, enhancing the accessibility of project data for stakeholders.• Develop and optimize interactive dashboards in Power BI, offering stakeholders actionable insights into project progress, financial metrics, and milestones. Show less • Working on creating and maintaining custom reports and interactive dashboards using Power BI to enhance data visualization and decision-making processes for project management teams.• Integrating data from various sources into Unifier dashboards to improve the accessibility and accuracy of project data for stakeholders.• Created and maintained custom reports and dashboards in Primavera Unifier to track project progress, milestones, and financial metrics, providing actionable insights to project managers and stakeholders.• Implemented Jira for tracking Unifier support issues and enhancements, ensuring efficient resolution of user queries and continuous improvement of the application. Show less

  • Unifier Systems Analyst

    Aug 2024 - now

  • Summer Intern

    May 2024 - Aug 2024