Experience

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  Techmahindra ltd

  Oct 2006 - Aug 2012

  Sr technical associate
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  Crm one siebel

  Oct 2006 - Jan 2007

  Client interaction

  solution environmen windows, siebeltools: quick test professional quality centermethodology:agileresponsibility:testing activities; knowledge transfer and authorizing activities:regression, sanity, and component integration testing on the onesiebel application manually and/or through qtp scripts. deployment/ pre deployment testing on live environment.support the live/business confidence testing.following the agile framework to accomplish tasks assigned to me/team.design test journeys/cases fromuserstories/requirements and to ensure that it satisfies acceptance criteria. report of bugs, anomalies and errors on quality center update the defects and actions on mercury quality centre and assigning them to appropriate team/individual.design test journeys in such a way that avoids duplication in testing by merging two or more test journeys into one, wherever applicable.update user stories, test cases, and execute the test cases manually or by using tools (quick test professional) and update the same in quality centre databaseconstruct test data on siebel database, by running sql queries on toad interface.taking up calls with ba, designers and developers to discuss requirementsprepare test plans and construct test cases based on user stories provided by the client side understanding new products and requirements finalize the relevant test cases to be updated on quality centre databaseresolving post deployment queries raised by client side by arranging demos and calls for the same.review the automated scripts and finalize their delivery to test teammonitor and examine the tasks accomplished by subordinates.provide knowledge transfer to other teams (development, automation, design etc)train new testers by providing knowledge transfer sessions and monitoring their performance follow bug life cycle and maintaining their status on mercury quality centrehost daily stand up call as a part of agile framework in absence of team lead. show less

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  Infosys

  Sept 2012 - Jan 2023
• 

  Fujitsu

  Jan 2023 - now

  Service delivery manager