Experience

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  David dobbs menu design

  Jan 2007 - Jan 2009

  Assistant art director

  • Cleaned up art for the dye creation process.• Saved the company over $50k annually in material and labor by reforming the dye creation process.• Filled in for Art Director during absence, earning Employee of The Month Award.

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  Kroger

  Jan 2009 - Jan 2013

  Assistant grocery manager

  • Managed a team of 20+ associate’s daily, ensured work was completed within 8 hours. • Scheduled 160 hours each week, balancing quicker stock clerks with slower stock clerks to maintain consistency each shift, checked inventory and managed backstock daily.• Ran the shift in the Grocery Managers absence, managed and allocated inventory such as special deals for the end caps of each aisle, and ensured items were filled for the customers that morning. Sales were up 5% and backstock was improved by 30% during that week. Show less

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  Publix super markets

  Jan 2013 - Jan 2015

  Grocery replenishment specialist

  • Ownership - reduced overall backstock for three assigned aisles becoming the only associate without backstock.

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  Puccini's pizzeria pga, llc

  Jan 2015 - Nov 2017

  General manager

  • Led/scheduled team of 12 associates in fast-paced restaurant, moving associates between paths to maintain work flow.• Prepared food truck deliveries each week, ensuring quality by rotating inventory and amount of product on hand.• Provided customer care daily, ensuring customers were both satisfied or compensated for any complaints.

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  Amazon

  Nov 2017 - now

  Icqa data & reporting analyst

  • Launched LIT1 during peak 2021, onboarding over 3,000 new AA’s into Amazon.• Built a tracking mechanism for onboarding, allowing onboarding to run smoother, reducing the overall time in the FCSCH bucket by 30 minutes.• Developed four T3 Trainers, improving shift compliance for action report by over 510% by the 2nd month of launch. Improved COC/HAZMAT compliance from a 75% to a 99.9% in the first month, by ensuring that the modules are being recorded after onboarding. • The only Learning Coordinator to take on the Regional Metrics call in place of the LAM on a weekly basis. Discussing our sites compliance and announcements, to the RLM.• JAX2 - Data Analyst June 2020• Wrote standard work training for Data Analysts on how to schedule tasks, edit VBscripts, and make a chime bot which was adopted across the network.• Macrotized network-wide email reporting of AFE KPIs for the Process Engineering team.• Sent daily reports across the network, reported analytical data to senior management, deep dive research into IRDR and investigated defects with SASD footage to ensure AA’s that create defects are coached, practice with Excel, SQL, Python, and Excel VBA.• JAX2 - level 1 leader: ICQA• Developed and coached 30+ new hires into SRC for peak season.• Rates Tracker with Excel which gives the PA and AM a full view of counts per floor, each AA’s rate, and current team rate, saving 15+ minutes throughout the shift. • Developed an Hours Calculator using Excel to quickly determine projected hours for RT shift, allowing the AM/PA to make labor share moves and offer VTO as soon as possible.• (ICQA PG) Performed all ICQA lead PA duties in PA’s absence. Resulted in Andons completed 20% above goal, and broke building SBC highest rate twice.• Selected by ICQA PA to serve as Lead ICQA problem solver for RT shift and trained 8 additional Problem Solvers in all CDCs, Andons, and expiry.• Hired at JAX2 during peak 2017, SBC, CC, SRC, and CC level 3+ (IRDR Expert) Show less