Experience

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  Aubmc

  Jan 2004 - Jan 2006

  Customer service officer

  Provide a high level of customer service and professionalism taking into account the consideration that all of our customers have an urgent requirement and are looking for instant and immediate action. .Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards. .Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on it’s provider and proceed general queries with confidence at all times. .Highlight any recurring problems that are ok through interacting with hospital’s information accordingly so that corrective actions can be taken promptly. .Highlight opportunities and suggest solutions to improve our company's procedures, technology and service so that our company can provide continuously universally high level of service to all customers. Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit. .Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders. Show less

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  American university of beirut

  Dec 2006 - Jan 2008

  we were dedicated to the betterment of the student experience at AUB. Among the major units in the Student Affairs office are: University Sports, Student Housing, Student Activities, Counseling Center, Career and Placement Services, Student Work Study as well as other areas pertaining to student life on campus including Orientation

  • Assistant_OIRA

    Jan 2008 - Jan 2008

  • Assistant Director Of Students Affairs

    Dec 2006 - Dec 2007
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  Cater in s.a.l

  Mar 2009 - Dec 2010

  Quality manager assistant
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  Rayan foods s.a.l

  Jan 2011 - Mar 2013

  Manager of quality control -nutrition department

  Rayan Foods is a leading Constructional, Industrial, Commercial and Food Industry Company in the Middle East and Africa. Rayan Foods owns and operates a wide chain of restaurants under the brand names of "Baguette Diner" and " Baguette Express

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  Self employed

  May 2014 - Dec 2016

  Food safety specialist
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  Gourmet royale

  Jul 2018 - now

  Food safety auditor

  Gourmet Royale is a generous invitation to bite into the Lebanese & International delicious culinary treasures in a friendly and authentic ambience that mirrors Beirut’s flair for combining the traditional with the contemporary.

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  Nation of relation

  Mar 2022 - now

  Public relations specialist