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Diego Luiz

Diego Luiz

Conferente

Followers of Diego Luiz456 followers
location of Diego LuizBrasília, Federal District, Brazil

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  • Timeline

  • About me

    Supervisor de ServiceDesk | ITIL V3 | LGPD | MD-100 | HDI-DAST | Introduction to Cybersecurity (CISCO) | ISO/IEC 20000 | ISO/IEC 27001 | IOS/IEC 9001 | ScrumFundaments

  • Education

    • Faculdade Cruzeiro do Sul

      -
      Tecnologo redes de computador

    • Faculdade evangelica

      -

  • Experience

    • Ricardo eletro

      May 2013 - Jun 2013
      Conferente

    • CTIS Tecnologia

      Jun 2013 - Sept 2016
      Tele operador nivel1

    • Central IT - Governança Corporativa

      Dec 2017 - Sept 2020
      Operador HelpDesk

    • Ilha Service Tecnologia e Serviços

      Jul 2021 - Nov 2021
      Tecnico de operações e suporte remoto

    • IOS Informática, Organização e Sistemas Ltda

      Dec 2021 - now

      • Supervisor de central de serviços

        Apr 2022 - now

      • Técnico de suporte ao usuário junio I

        Dec 2021 - Apr 2022

  • Licenses & Certifications

    • MD-100

      Microsoft
      Sept 2021

    • Itil Foundation V3

      PeopleCert
      Mar 2018

    • Scrum Fundamentals Certified

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Dec 2022

    • ISO 9001

      SkillFront
      Dec 2022

    • ISO/IEC 20000

      SkillFront
      Dec 2022

    • ISO/IEC 27001

      SkillFront
      Dec 2022