Anthony Gibson

Experience

• 

  Ruben Homes Pty. Ltd.

  Jan 2011 - May 2018

  Labourer

  Carpentry hand and labourer- Decking- Concreting- Renovations- Drywall installation

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  Fusion People

  Sept 2014 - Oct 2016

  Labourer

  Construction labourer, commonly earthmoving or plumbingInvolved in;- NorthConnex Project- Narellan Shopping Mall Construction- Ramsay Street Haberfield Interchange for WestConnex Project

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  IT Logic Pty Ltd

  May 2018 - Apr 2020

  Technical Engineer

  Worked as a Level 1 then a Level 2 Support technician. Daily duties include;- Remote and onsite troubleshooting of computer and technology issues- Repair and installation of both hardware an software for workstations and servers- Logging and managing of jobs in ticket queues- Reviewing and creating technical documents- Continued liasing with clients in order to resolve current issues and plan for future projects- Auditing current technology for both new and existing clientsInvolved in the setup and maintenance of;- Office 365 Products and Admin Centre- Microsoft Azure and Amazon Web Services- Citrix based SD-WAN and Citrix Share File- MailAssure and Barracuda Email Antispam/Antivirus Solutions- Antivirus solutions such as Malwrebytes Endpoint and bespoke engines- 365 Mailbox Backup and Archiving- Microsoft CRMs Show less

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  CyberCX

  Apr 2020 - now

  Involved in maintenance and support of;- Secure AWS Datalake Environments- Data and Analytics environments, such as Databricks- IBM WebSEAL and Websphere environments- IDAM systems such as OktaDaily responsibilities include;- Regular environment management and BAU tasks, such as health checks for servers and applications- Managing customer expectations customer relations- Incident response and service request completion- Driving project research, testing and implementation- Documentation and training of technical processesRewards and Recognition- 2 “Exceptional People” recognition awards for ticket resolution and performance- “We Own It” recognition awards for project implementation Show less

  • Associate Consultant

    Apr 2020 - now

  • MSP Systems Engineer

    Apr 2021 - Sept 2021

  • Cloud Support Engineer

    Apr 2020 - Apr 2021