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Ellen Bral

Ellen Bral

Followers of Ellen Bral2000 followers
location of Ellen BralHasselt, Flemish Region, Belgium

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  • Timeline

  • About me

    Sales & Operations Manager at Bright Plus

  • Education

    • FranklinCovey Belgium

      -
      The 7 habits of highly effective people

      This 3-day training was based on "The 7 Habits of Highly Effective People", a self-development book by Stephen R. Covey. It is written on Covey's belief that the way we see the world is entirely based on our own perceptions. In order to change a given situation, we must change ourselves, and in order to change ourselves, we must be able to change our perceptions.We all want to succeed. And one path to success is identifying the habits that can help us on our journey. The 7 habits are:1)… Show more This 3-day training was based on "The 7 Habits of Highly Effective People", a self-development book by Stephen R. Covey. It is written on Covey's belief that the way we see the world is entirely based on our own perceptions. In order to change a given situation, we must change ourselves, and in order to change ourselves, we must be able to change our perceptions.We all want to succeed. And one path to success is identifying the habits that can help us on our journey. The 7 habits are:1) Be Proactive2) Begin with the End in Mind3) Put First Things First4) Think Win-Win5) Seek First to Understand, Then to Be Understood6) Synergize7) Sharpen the Saw Show less

    • RGF Staffing & NCOI

      2022 - 2022
      Leaders for Life

      10-day training focussing on the following topics:- Futureproof leadership- Strategy- Change Management- Project Management- FinanceIn addition to this 10-day training, I also worked on the business case "The road to social responsibility" together with 2 colleagues.

    • Hogeschool PXL

      2003 - 2006
      Professional Bachelor Office Management

  • Experience

    • Bright Plus

      Oct 2006 - now

      * Sales leadership:- Develop & implement strategic sales plan to achieve our company's objectives- National (key) account management together with our Account Managers- Identify new business opportunities & implementation of this new business in our offices- Collaborate with our marketing team to develop sales strategies and campaigns* Operations- Oversee the day-to-day operations ensuring a smooth workflow and efficiency- Implement and optimize operational processes to enhance our productivity and our profitability- Identify opportunities for revenue growth and cost-saving initiatives to maximize our revenue- Monitor and analyze KPI's to identify areas for improvement * People management: - Lead and motivate the Business Managers (leads) of each office to achieve their targets by organizing monthly business review meetings, cross-office meetings, etc. - Provide coaching & mentorship by conducting performance evaluations and providing constructive feedback on a regular basis to ensure their personal growth Show less * Operational Management:- Final responsibility of the correct way of working of all recruiting & commercial processes of the my assigned offices (Hasselt, Geel, Antwerpen, Mechelen, Liège, Louvain-La-Neuve) - Drawing up & monitoring the commercial annual plan for the assigned offices/divisions, in consultation with the General Manager- Keeping an eye on the KPI’s per employee, providing support and determining the focus per office*New Business Development - Acquisition of clients in the assigned region by targeted & planned visits- Identifying relevant prospects & developments in the business- Translating their needs and solutions in sales offers, conduct price negotiations and ensure that the qualitative service agreements are respected- The initiation of commercial actions and sales activities within the offices/ divisions in order to further develop the various services for the region.- Expansion of the sales network * Account Management - Maintaining and expanding our client portfolio & actively contributing to the growth of existing customers- Visiting existing customers and prospects- Developing a sales plan with the offices- Developing Management Drives sessions in our region* People Management - Coaching of HR/Sales Consultants & Trainee Business Managers through desktop & fieldcoachings: commercial calls, visits, monthly meetings, ...- Planning, coordinating and distributing the daily tasks within the teams, monitoring progress and quality- Competence-oriented coaching and striving for continuous growth of both results and employees within the teams- Providing intermediate and annual evaluation interviews with the employees & reporting to HR*Project Management: taking the national lead in assigned projects within Bright Plus* Mid Office temping & Outsourcing Solutions: end responsibility of all administrative processes in our offices & taking the lead in new projects such the digitization of our service Show less I am responsible for the commercial development of my office as well as the supervision and management of my team of consultants. - Prospecting, acquiring new customers and developing client loyalty - Key account management for the existing clients- Financial: Follow-up and management of the objectives - Commercial KPIs : ensure a certain number of customer visits, prospect visits and active placements- People Management: motivation and coaching of a team of 4 consultants- Apply the Secretary Plus recruitment strategy in my geographical zone Antwerp/Kempen Show less

      • Sales & Operations Manager

        Jan 2024 - now

      • District & Mid Office Manager Limburg/Antwerpen/Wallonië

        Apr 2018 - Dec 2023

      • Business Manager

        Jan 2011 - Apr 2018

      • Consultant

        Oct 2006 - Jan 2011

  • Licenses & Certifications

    • Management Drives

      Management Drives Europe BV
      Mar 2016