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George Thomas

George Thomas

B2C Sales

Followers of George Thomas3000 followers
location of George ThomasBengaluru, Karnataka, India

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  • Timeline

  • About me

    Global Director | Cross Industry Partnerships @ServiceNow

  • Education

    • ICTM [MBA] | Gold Medallist

      2004 - 2006
      MBA Marketing & Telecom

      Activities and Societies: Head- Seminar Committee, Student's Council

    • Bharatiya Vidya Bhavan

      1995 - 1997
      High School Mathematics

    • University of Madras

      1997 - 2001
      Bachelor of Engineering Electronics & Instrumentation

  • Experience

    • Firstsource Solutions Limited

      Mar 2002 - Jun 2003
      B2C Sales

    • [24]7

      Jul 2003 - Mar 2004
      B2C Sales

      Front-line Sales

    • Infosys

      May 2006 - Dec 2023

      Managing Global Alliances for Communication, Media & Entertainment at Infosys Managing Large Deals for Communication, Media & Entertainment at Infosys -Managing Business Relationship between Infosys and Telco client-Consulting Lead & Mentor for various Automation Tracks to achieve stringent Contractual SLAs with customer. -Managing Operations-Resource Management/ Budgeting/Utilization, Process & Security Compliance for a large Account.-Optimizing & cutting operations costs helping improve Service Delivery & Margins.-Improving Revenue Management & Productivity.-Partner Management - Segmentation Model Client Role as Global Bid Manager for a leading Telecom Company in UK handling Tier 4 & Tier 5 deals on the Enterprise side. Business Analyst for a CDMA Operator in Africa. Involved in Requirements Gathering and Business Process Design across Fulfillment and Billing, Liasing with Technical Architecture team , Test Case Validations and Client Sign off. Managing Package Product Presales for Communication vertical at Infosys

      • Multi-Industry Partnerships | Director | Global

        Jan 2023 - Dec 2023

      • Industry Partnerships | Principal | OSS/BSS - Telco | Global

        Jul 2019 - Dec 2022

      • Global Presales - Client Solution Manager

        Aug 2016 - Jun 2019

      • Client Relationship Governance- Lead

        Oct 2012 - Jul 2016

      • B2B Business Sales Enablement

        Jan 2010 - Sept 2012

      • Business Analyst

        Jan 2009 - Dec 2009

      • Associate Consultant- COTS Partnerships & Competency Enablement

        May 2006 - Dec 2008

    • ServiceNow

      Dec 2023 - now
      Global Director | Partner Acceleration | Customer & Industries Workflows

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to George Thomas
      Program Managing to get Infosys RMZ Ecoworld operational Infosys Jul 2016 Getting a Proximity Development Centre in co-location with one of our large customer ready in exceptional time,.
    • Awarded to George Thomas
      Interview Panelist - Campus Placements Infosys Nov 2014
    • Awarded to George Thomas
      Org Level Winner - Category - My Tools, My Infy- Top 10 Infosys Apr 2014 Top 10 winners across Infosys for designing and bringing to fruition an automation solution across Operations and Compliance that lowered the team size from 17 to 5 with an ability to resue across the org resulting is $ savings
    • Awarded to George Thomas
      Speaker at Induction Ceremony for SBS BITM Apr 2014