
Wesley Reynolds
Transporter and Lift Team member

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About me
Assistant Manager at TriMet
Education

Gresham Union High School
1993 - 1997Portland State University Chinese Language and Literature
University of Phoenix
2019 - 2021Master of Management Business Administration and Management, General 3.49Master of Business AdministrationTime waits for no one — and neither does the competitive world of business. Identify and solve complex problemsManage, develop and motivate employees Use technology to help your organization compete globallyEvaluate risk and create plans to minimize itAlign business decisions with your organization’s values

Portland State University
2007 - 2011Bachelor of Arts (BA) Linguistics - Chinese• Studied abroad in Beijing, China for one year.• Traveled heavily in China and have a strong understanding of the culture, customs and history.• Studied abroad in Tunisia for 5 months to study Arabic Language and culture.
Experience

OHSU | Oregon Health & Science University
Sept 2000 - Jul 2004Transporter and Lift Team memberTransported patients and equipment throughout the hospital. Trained new employees. Participated in pilot program for a Lift Team in order to help facilitate the constant growth of the hospital.

OHSU | Oregon Health & Science University
Dec 2005 - Aug 2007Health Unit Coordinator (4A Abdominal Transplant and Plastics)Assisted patients/ patient family members and staff interpret rules and regulations as new situations arose. Organized and distributed information throughout the hospital floor to facilitate smooth communication from doctor to nurse to patient, and vice versa, such as doctor’s orders, appointment schedule, and patient questions.

OHSU | Oregon Health & Science University
Jul 2009 - Jul 2011Health Unit Coordinator (7CVA and 7CAO)Assisted patients/ patient family members and staff interpret rules and regulations as new situations arose. Organized and distributed information throughout the hospital floor to facilitate smooth communication from doctor to nurse to patient, and vice versa, such as doctor’s orders, appointment schedule, and patient questions. I also had the opportunity to work in the Veterans Hospital, 7VCA, where I gained experience in working with the government policies and regulations.

US Navy
Aug 2012 - Oct 2016Aviation ElectricianMaintained a wide range of electrical and navigational equipment in aircraft including power generators, power distribution systems, lighting systems, flight instrument and fuel systems, temperature and pressure indicating systems. daily, pre-flight and post-flight checks. These checks include; cockpit for foreign object damage hazards; cockpit switchology; straps are fastened; emergency oxygen is at proper levels; auxiliary power unit circuit breakers are at 3,000 pounds per square inch; canopy is absolutely clean; intake blades are clean; and no cracks and no missing fasteners. Managed a crew between 20-50 personnel for flight schedule and including training, appointments, and overall responsibility for personnel well being. Show less

TriMet
Mar 2017 - nowSupervise work assignments of Rail Maintenance employees on a daily basis. Efficiently allocate manpower and materials to assure rail service is maintained without interruption. Responsible for proactively implementing new techniques and improvements to identify problems and find solutions that improve work performance and environment. Coordinate productivity improvement processes by encouraging employee creativity and involvement to find short- and long-term efficiencies. Prepare and implement work schedules, programs and procedures. Prepare routine and special reports of work accomplished and time and materials expended. Implement, maintain and manage preventative maintenance programs. Monitor maintenance activities to ensure compliance with program goals and ensure production standards are attained. Keep manager informed of work progress or problems. Manage vendor contracts. Provide effective coaching, counseling and interactions to guide employees toward high work standards and performance. Responsible for understanding, complying with, and enforcing all agency's rules and procedures to ensure a safe environment for employees and customers. Set and implement clear, realistic and quantifiable team and individual objectives and goals. Responsible for understanding and applying Agency policies, procedures and Working and Wage Agreement. Show less Supervise shift employees performing interior and exterior cleaning of Bus and LRV fleet, preventive maintenance, running repair, and fleet campaign programs. Ensure daily work is assigned and there is adequate staff coverage for work. Assign work to mechanics to ensure adequate fleet numbers available for pullout of buses and to monitor maintenance activities to insure compliance with program goals.Promote efficient allocation of labor and supplies to insure timely completion of all maintenance activities and projects within established budget guidelines. Ensure efficiency and conformity in operation through effective communication with other supervisory staff.Provide effective coaching and counseling to guide employees toward high work standards and performance. Monitor employee performance and conduct performance evaluations. Maintain discipline through equal applications of all rules, procedures, policies and the Labor Agreement. Document and recommend any necessary discipline to Manager.Conduct regular inspections of work areas and conditions in order to maintain clean and safe working environment. Assure safe and efficient use of shop equipment and supplies. Conduct monthly safety meetings. Understand, comply with, and enforce District rules and procedures to ensure a safe work environment for employees and customers. Ensure appropriate protocols are followed when employees are required to comply with drug and alcohol testing. Orient and train employees about work site hazards, safe and proper use of tools, equipment, and systems.Understand and apply Agency policies, procedures and Working and Wage Agreement. Perform labor relations activities including meeting with employees and union representatives to resolve disputes and grievances.Model cultural competency and work effectively with culturally diverse individuals, coworkers, the elderly, persons with disabilities or other vulnerable populations. Hold workforce accountable for appropriate conduct. Show less
Assistant Manager
Jul 2021 - nowMaintenance Supervisor
Mar 2018 - Jul 2021Service Worker Supervisor
Mar 2017 - Jun 2021
Licenses & Certifications
- View certificate

Redesigning How We Work in 2021
LinkedInJun 2021 - View certificate

Interpersonal Communication
LinkedInSept 2021 - View certificate

Communicating with Empathy
LinkedInSept 2021 - View certificate

Leading with Innovation
LinkedInJun 2021 - View certificate

Working with High-Conflict People as a Manager
LinkedInSept 2021 - View certificate

Essential Lessons for First-Time Managers
LinkedInJun 2021 
TESOL
Oxford SeminarsOct 2011- View certificate

Creating a Communications Strategy
LinkedInSept 2021 - View certificate

Project Management Foundations
LinkedInJun 2021 - View certificate

Process Improvement Foundations
LinkedInSept 2021
Languages
- enEnglish
- chChinese
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