Kimberly Kin, CHES

Experience

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  Delphi

  Jul 2007 - Dec 2007

  Engineering Assistant, Co-op

  Created office documents utilizing Microsoft Word and Excel.Created PowerPoint files for Engineers to utilize in presentations.Answered phones and miscellaneous office duties as necessary.Communicated with other employees to efficiently complete tasks.

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  Fairy Godmother in Training

  Jan 2008 - May 2008

  College Program Intern

  Energetic, focused member of the Bibbidi Bobbidi Boutique team, performing hair updos, applying make-up and nail demonstration for guests.Successfully created daily magical experiences for every guest while staying in character of a "Fairy Godmother in Training".Performed excellent verbal and communication skills with the ability to work under pressure.Applied imagination and creativity of hair styles to guests, while entertaining and establishing relationships.Demonstrated adaptability skills while styling different types of hair.Completed training courses through Disney University, including Traditions, Once Upon a time and specific location training.Demonstrated proficiency in checking in high volumes of guests using a systematic manner. Show less

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  TRW

  Jul 2008 - Dec 2008

  Production Reporting and Analysis Coordinator

  Interpret and analyzed downtime and man hour information for the entire facility.Updated and maintained vital production information for each operation using Excel.Cultivated weekly reports through excellent employee relations using great communication skills.Enforced proper recording of downtime for accurate information.Analyzed production books to improve the quality for the operators.

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  Serenity Spa and Salon

  Jan 2009 - Oct 2009

  Cosmetologist

  Provide full complement of services for clients including various hairstyles, cuts, coloring, highlighting and waxing techniques.Cultivate repeat business through excellent customer relations using great communication skills.Promote products by sharing specific knowledge about the product.Efficiently perform daily appointment scheduling tasks.

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  Beef O'Bradys

  Mar 2009 - Jun 2010

  Server

  Perform excellent customer service to satisfy customer's needs.Demonstrate adaptability skills while interacting with a variety of people.Cultivate repeat business through excellent customer relations using great communication skills.Promote products by sharing specific knowledge about the product.Utilize multi-tasking skills and efficiency while operating in cross-functional areas of busy restaurant/bar by waiting on numerous tables, answering phone and cashing out guests.Assist team members with afterhours clean up to ensure facility is ready for following day.Effectively balance Show less

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  Family Video

  Jul 2010 - Jul 2011

  Manager

  •Oversaw all aspects of the store including; employees, sales, payroll, grassroots events, budgets and inventories while focusing on great customer service•Provided the best customer service by anticipating customer's needs and empathizing with diverse customers•Employed and trained the most applicable employees based off my analytical recruiting and interviewing skills•Increased revenue by 21% compared to last year and personally remained in the top 1/3 in sales every week due to outstanding up selling abilities•Collectively remained number one as a store in sales, in the district by demonstrating teamwork•Ensured great communication with customers and employees; resolved problems by listening and responding to requests and followed up to assure complete satisfaction•Conducted monthly meetings to enhance both the employee and customers experience Show less

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  Seung NI Fit Club/Body Burn/Burn Works

  Jul 2011 - Dec 2014

  Group Fitness Instructor

  •Instruct and motivate group exercise classes with various formats, skill levels, and intensities while keeping a fun enjoyable environment•Create a variety of workouts with various formats•Promote facility and classes to attract new members, while retaining members with excellent customer service•Monitor and instruct new clients regarding safe and effective use of equipment while using proper form•Coach, motivate and support members during special body challenges•Plan and execute special promo events Show less

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  J & B Medical Supply Co., Inc.

  Aug 2012 - Jun 2013

  •Ensured orders are being shipped in a timely manner by making the corrections to the patients account/order•Corrected order discrepancies by interpreting what information needs to be updated or changed•Interpreted various documents to determine if they are valid- including Prior Authorizations, Certificate of Medical Necessity, Letter of Medical Necessity, Prescriptions, and Assignment of Benefits •Contacted customers regarding any questions or changes or to the account•Updated and verified all health insurance through each company; validate original effective date, obtain claims mailing address and DME coverage when applicable and notify patient of any insurance issues immediately•Implemented a health program to increase the employees well being Show less •Demonstrated professionalism with strong communication skills to contact patients and caregivers to obtain and verify demographics, ensuring all information is entered correctly while using exceptional analytical skills•Utilized in-depth knowledge to field incoming inquiries from patients and caregivers while employing effective research and resolution skills to troubleshoot any situation•Followed strict guidelines for making clear and understandable notes in HDMS every time the account is handled Show less

  • Quality Assurance Representative

    Jan 2013 - Jun 2013

  • Customer Service Representative

    Sept 2012 - Jan 2013

  • Clerical Assistant

    Aug 2012 - Sept 2012
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  Meridian Health Plan

  Jun 2013 - Apr 2017

  •Communicate effectively with various offices and providers to schedule visits to obtain patient medical records and educate office staff on HEDIS measures•Utilize time management by prioritizing office scheduling according to location and other varying factors•Develop and maintain relationships with physicians and their staff•Exhibit self discipline while working from a home office while leading the team in production•Innovated and developed a provider contact data tracking system of to manage offices more effectively •Analyze and input abstracted data into the system while monitoring other priorities Show less

  • Medical Record Data Abstractor

    Nov 2014 - Apr 2017

  • Utilization Management Specialist

    Jun 2013 - Nov 2014
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  ONE Training

  Dec 2014 - Nov 2017

  Wellness Manager and Group Fitness Instructor

  Wellness Manager•Plan and execute monthly fitness promotions and effectively communicate them with the staff and clients•Complete outbound marketing to connect with the community for cross promotions•Develop and send the weekly client newsletter•Facilitate and lead our 21-day challenge including marketing, promoting and leading the program. Check food entries and give suggestions, keep members motivated, educate on various health topics, lead by example and support them every step of the wayGroup Fitness Instructor • Instruct and motivate group exercise classes with various formats, skill levels, and intensities while keeping a fun enjoyable environment• Demonstrate a healthy lifestyle by being a role model to members• Prepare a variety of workouts with various formatsI feel like these two could be combined• Promote and market facility and classes to attract new members, while retaining members with excellent customer service Show less

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  Athleta

  Apr 2017 - Apr 2018

  Community Coordinator

  •Coordinate, promote and executing in-store and local community events that showcase Athleta's incredible customer services and women’s authentic performance and lifestyle apparel•Connect with the community to create and maintain relationships to promote wellness•Provide insight to the Experience Manager to help determine the community market strategy and execute on the strategy that will inspire current customers to increase their shopping habits and introduces new customers to experience Athletas amazing apparel and customer services•Help to foster a positive store atmosphere that establishes Athleta as a resource for local health and wellness related events and activities•Increase traffic, generate revenue and brand awareness•Assist with instructor outfitting, ensure supplies for Marketing events are ordered, track all marketing events, expenses and ROI. Show less

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  Mid American Fitness

  Nov 2017 - now

  Program Manager, Health Educator, Group Fitness Instructor and Personal Trainer

  Program Manager and Health Educator• Planned, designed and implemented the fat blast challenge while supervising all aspects of the program• Complete and educate participants on initial and final health screenings• Educate participants on various health topics such as; disease prevention, benefits of healthy eating and exercise, fats and sugar while demonstrating my interpersonal skills• Motivate and give participants daily support on all aspects of the program giving them one on one coaching using immense communication skills in various formats• Results from the program: 11 candidates, lost 98.2 lbs, lost 33% body fat, decreased visceral fat by 11, decreased BMI by 17.3, gained 13% of muscle and lost 32.75 inches in their waistFitness Instructor and Personal Trainer• Instruct and motivate group exercise classes with various formats, skill levels, and intensities while keeping a fun enjoyable environment• Demonstrate a healthy lifestyle by being a role model to members• Prepare a variety of workouts with various formatsI feel like these two could be combined• Promote and market facility and classes to attract new members, while retaining members with excellent customer service Show less

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  Rebel Fitness

  Apr 2018 - Jul 2019

  Group Fitness Instructor

  •Instruct and motivate group exercise classes with various formats, skill levels, and intensities while keeping a fun enjoyable environment•Demonstrate a healthy lifestyle by being a role model to members•Promote and market facility and classes to attract new members, while retaining members demonstrating my interpersonal skills

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  Wayne State University

  Aug 2018 - now

  Research Assistant

  •Assist in analysis of Chicago Public School Health and Wellness Validated Survey via Delphi Process•Create and distribute an observational measures assessment tool to 20 Chicago Public schools•Comprehend the components and appropriate steps to take when creating an observational measures assessment tool•Collect, organize and analyze results of the observational measures assessment tool

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  Leaders Advancing & Helping Communities

  Jun 2019 - Jul 2022

  Health Educator

  *Promote healthy lifestyles and educate youth and families about health issues, primarily nutrition and wellness *Plans and implements programs in educational settings* Facilitate healthy education workshops in local elementary schools with both student and parent workshops*Assists program manager in preparing lesson plans that conform to program guidelines, are age appropriate, and based on the needs of the participants*Lead group fitness activities and/or assist in beginner physical activity class instruction Show less

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  Michigan State University Extension

  Aug 2022 - Jan 2024

  Supervising and Staff Development Educator

  *Provide leadership to MSU Extension Nutrition and Physical Activity (NPA) program and paraprofessional staff within six counties, by providing coaching, training and technical support to staff in their programming efforts. *Conduct initial onboarding of new paraprofessional staff and continuing education and development for existing paraprofessional staff.*Ensures that the needs and goals of the Health and Nutrition Institute, MSU Extension and grantors are being met through support and management of the programming staff*Works with staff, specialists, and District Directors to ensure that programming with individuals and community groups meets the needs of the clientele and is in alignment with funder and/or MSU Extension Institute expectations; *Guides staff as they implement and evaluate programming efforts*Ensures dissemination of research-based curricula and information*Serves as an informational resource for Extension personnel and clientele Show less