Claudio Ribeiro De Jesus

Experience

• 

  Dana Holding Corporation

  Aug 1989 - Jan 2004

  Marketing Analyst
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  Acumuladores Moura S/A.

  Apr 2004 - Jul 2006

  Commercial Management Consultant
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  Vivo (Telefônica Brasil)

  Aug 2006 - now

  Responsible for the SME structure of the company's B2B VP, he defines the entire operating model for Indirect Channels, constructing strategic and commercial planning, defining budgets and investments, as well as managing ~40% of the results of the group's Portfolio Companies.Key activities:+ Strategic planning for the entire Directorate+ Definition and management of the entire VS Investments budget+ Management of the Board's strategic projects, aligning them with the Business Strategy+ Building strategic partnerships in the market, especially with the +150 sales partners+ Management of 100% of the SME portfolio, accelerating sales performance on all fronts+ Definition of actions for customer acquisition, monetisation and loyalty+ Visits to operations/regions, mapping opportunities and deviations+ Constant focus on physical results, but also on quality & customer experience+ Relationship with the company's entire executive board+ Interface with the GTM area (Pushing), designing joint actions to accelerate results+ Presenting results to commercial teams VS the executive board+ Leadership of over 100 people Show less Responsible for the Account Management of the ITAUSA Group, he led the entire Client Life Cycle within the company, acting from the daily relationship with Itau Executives, to the construction of project proposals in line with the needs of each area of the bank, working with 100% of Vivo's portfolio, and delivering +R$ 100MM revenue/year.Key activities:+ Strategic Account Planning, defining targets and operating model+ Constant liaison with the Bank's leaders+ Managing the segment's budget, prioritising investments/costs+ Mapping business opportunities, proposing new projects for clients+ Working with pre-sales, sales, post-sales and back-office, all exclusive to the Itau account+ End-to-end management of closed contracts, dealing with risks, deviations and needs+ Working with the Marketing team, when necessary, to personalise products and/or journeys+ Leading service resale processes, with a focus on customer service+ Presenting results to the company board+ Leading 16 people (4 of whom are Business Managers) Show less As a member of the SME directorate, he was responsible for managing the Indirect Channel (Dealers), representing ~25% of the directorate's results, and impacting +1400 salespeople, whether in the Inside Sales, Door-to-Door, and Technology Products operating models.Key activities:+ Channel Strategic Planning+ Budget control, delivering +R$ 900MM in revenue/year+ Managing 100% of the company's B2B portfolio within the structure+ Looking at the Customer Journey, analysing market, quality and performance indicators+ Prospecting and building relationships with business partners, ensuring that they work with Vivo + Building, together with the partners, the business model for each of them+ Presenting results to the entire leadership+ Leading people Show less

  • National B2B Sales Director

    Feb 2024 - now

  • Senior B2B Sales Manager | Corporate Segment

    Apr 2023 - Jan 2024

  • Senior Sales Manager | Indirect Sales, National

    Aug 2021 - Mar 2023

  • Senior B2B Sales Manager | SP Capital and Countryside

    May 2018 - Jul 2021

  • Senior B2B Sales Manager | West Centre Region

    Jul 2012 - Apr 2018

  • Senior B2B Sales Manager | Northern Region

    Jun 2011 - Jun 2012

  • Marketing Manager | Product Management, Bids

    Jul 2010 - May 2011

  • B2B Sales Manager | Major National Accounts

    Aug 2008 - Jun 2010

  • B2B Sales Coordinator | Government

    Jul 2007 - Jul 2008

  • B2B Sales Coordinator | Direct Sales

    Aug 2006 - Jun 2007