Mykee M.

Mykee M.

Customer Service Representative

Followers of Mykee M.289 followers
location of Mykee M.Davao, Davao Region, Philippines

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  • Timeline

  • About me

    Influencer Marketing Manager | Certified Digital Marketer | Certified Social Media Marketer and Advertiser

  • Education

    • University of Southeastern Philippines

      2016 - 2019
      Master of Science - MS Environmental Science

      Activities and Societies: Society of Environmental Advocate - PIO, Department of Developmental Studies - Secretary

    • University of Southeastern Philippines

      2012 - 2016
      Bachelor of Business Administration - BBA Agricultural Business and Management
  • Experience

    • VXI Global Solutions, LLC

      Jun 2016 - May 2018
      Customer Service Representative
    • Freelance

      Sept 2019 - Jan 2020
      Digital Marketer

      WebPress Web Management, Woocommerce, Social Media Management, Graphics and Design, Search Engine Optimization, Content Creation, and Customer Relation Management

    • Cubert Inc.

      Jan 2020 - Jul 2022
      Partnerships Coordinator

      Instrumental in identifying and engaging with influencers from diverse domains such as health and fitness, recipe, outdoor, mom, and DIY in CA, US, and UK. Facilitated collaborations and partnerships, overseeing product distribution for content creation. Ensured content adherence to terms and conducted quality assessments. Vigilantly tracked sales and leads stemming from uploaded content.

    • FitTrack

      Jan 2020 - Jan 2021
      Customer Success Shift Leader

      Addressing customer inquiries through various channels including email, social media DMs, Amazon messages, and both in-bound and out-bound support. With a focus on delivering exceptional service, I am adept at providing timely and effective troubleshooting solutions, ensuring customer satisfaction and issue resolution. Skilled in offering detailed tracking information for orders, enhancing the overall customer experience.

    • Upwork

      Oct 2022 - Jun 2023
      Influencer Marketing Manager

      Experienced in driving sales and leads for companies in fitness, education, fashion, and tech industries through impactful User-Generated Content (UGC) and Influencer Marketing strategies.

    • Draco

      Aug 2023 - now
      Influencer Marketing Manager
    • CIPIO.ai

      Sept 2023 - Dec 2023
      UGC & Influencer Marketing Campaign Specialist

      Worked with brands like RedDot, OddsR, cbdMD, Wolf Mattress, FitnessSF, USFitness, and more.

  • Licenses & Certifications

    • Certified Social Media Marketer and Advertiser

      Department of Information and Communications Technology - Philippines
      Dec 2020
    • Civil Service Eligible

      Civil Service Commission
      Mar 2018
    • Registered Agriculturist

      Philippine Professional Regulation Commission
      Jun 2018
    • Certified Digital Marketer

      Department of Information and Communications Technology - Philippines
      Dec 2019
    • Affiliate and Partnerships Industry - Fundamentals

      PXA
      Nov 2022
      View certificate certificate
    • Certified Horticulturist

      TESDA: Technical Education and Skills Development Authority