Rafael Machado

Caddy

1000 followers

Greater Phoenix Area

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Timeline
About me
Product Owner
Education
- St. Michael-Albertville High School
  2009 - 2013
- University of Minnesota Duluth
  2013 - 2017
  Management Information Systems, General Junior
  Activities and Societies: MIS Club and Investment Club
Experience
- Golden Valley Golf and Country Club
  Apr 2009 - Aug 2016
  Caddy
  • Worked directly with the golf professional and staff to enhance member’s experience • Offered advice to golfers upon request, to improve their performance • Professionally communicated and formed strong relationships with prominent members• Collaborated with bag room attendants, in a team environment, to ensure needs were met and tasks completed• Administered customer service skills while maintaining formality and work ethic • Performed assertiveness, independence, and negotiation when selling my caddy service to members Show less
- Northland Country Club
  Sept 2014 - Nov 2016
  Bag Room Employee
  • Worked directly with the golf professional and staff to enhance member’s experience • Demonstrate maturity and flexibility when working with a wide range of personalities and client needs• Motivate team members while maintaining golf facilities and performing closing duties• Trusted with the responsibility of securing valuable golf equipment in an organized manner
- Allianz Life
  May 2016 - Sept 2016
  Information Technology Intern
  • Delivered and improved Project Performance Dashboard Report focusing on Process Improvement • Completed project data repository clean-up• Performed data administrative duties related to creating and closing projects• Audited manager plans in Project Server• Executed the SDLC process, and applied it to enhancing the project performance dashboard • Processed IT Invoices to pay vendors in a timely manner• Assisted Project Managers and Finance with accruals for month end close process • Supported Software Asset Management Team during annual IT budgeting process • Completed in 15+ step ins and built strong relationships with various business and IT professionals throughout Allianz • Presented an overview of my internship to Senior IT Leadership Show less
- Optum
  Jun 2017 - Nov 2020
  - Product Owner
    Aug 2019 - Nov 2020
  - Scrum Master/Agile Coach
    Aug 2018 - Aug 2019
  - Data Analyst
    Jun 2017 - Aug 2018
- Experian
  Nov 2020 - Dec 2022
  Product Owner
- Agiliti
  Dec 2022 - Jun 2023
  Product Owner
- Inovalon
  Jun 2023 - now
  Manager, Product Owner
Licenses & Certifications
- Lynda Excel 2013 Essential Training
Volunteer Experience
- Volunteer
  Issued by Junior Achievement Biztown on Jun 2016
  Associated with Rafael Machado
- Volunteer
  Issued by Second Harvest on Jul 2016
  Associated with Rafael Machado