
Saravanakumar Murugesan
Technical Support Engineer

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About me
System Engineer at Educational Initiatives | Certified SAFe 6 Agilist & Certified Microsoft IT Professional | DevOps CI/CD | AWS | Docker | Jenkins |Linux | ISMS | Network Security | Virtualization | Monitoring |
Education

Anna University Chennai
2012 - 2016Bachelor of Engineering - BE Electronics and communication 7.5
Experience

Hinsys information Technology
Jun 2016 - Nov 2016Technical Support Engineer.webp)
Inspirisys Solutions Limited (formerly Accel Frontline Limited)
Dec 2016 - Apr 2019System Engineer
A2B2 IT Services Pvt Ltd
May 2019 - May 2019Networking and Security
Educational Initiatives
Jul 2019 - now1)Experience in designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S32)A solid background in Linux/Unix and Windows server system administration3)Coordinate and manage multiple, complex application releases across different software platforms (web app and mobile app)4)Oversee the release process, recommend and manage supporting tools/framework5)Track and communicate release milestones and related dependancies6)Determine the readiness of each release in coordination with QA based on release criteria including management of the approvals process and assessing potential impacts of releases7)Manage and coordinate Build and Release Management activities, release branches/streams8)Implement and Manage Automated Deployment Capability9)Implement and Manage Continuous Integration Capability10)Work with Developers, QA teams and product managers to ensure releases are delivered with a repeatable and auditable process11)Identifies, tracks and drives Release levels issues & Risks to closure12)Define, Implement and Enforce strong software build, deployment and configuration management processed for development, testing and production systems13)Make recommendations on specific aspects of Build and Deployment and continuously strive towards improvements process and productivity through technology improvements14)Perform day-to-day project tasks needed to automate and deploy release through test environments15)Having a clear visible tracking of which all clients/devices updated with latest software release and a plan to onboard the pending clients/devices on latest software release16)Assists leadership or contributes on small or medium sized, complex projects17)Aides in organizing and participating in meetings required for each project18)Provide senior staff or managers with status reports19)Identify and inform senior staff or manager of any issues, concerns, or vulnerabilities within the project Show less 1)Support development and implementation of new technologies within a large systems environment by advising on design concepts and changes, implementation.2)Coordinate with engineers, software developers, and systems analysts to design effective solutions that meet requirements for functionality and integration with existing components3)Research existing and emerging hardware and software technologies to determine capabilities and cost-benefits relationships, and develop ongoing computer systems solutions that meet performance and budgetary requirements.4)Works with Business Applications, vendors, consultants, contractors, and IT persons.5)Provides technical support to users by troubleshooting problems related to Network, Security, Active Directory, and firewall. Show less
DevOps ~Build and Release Engineer
Dec 2022 - nowSystem Engineer
Jul 2019 - Nov 2022
Licenses & Certifications
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SAFe® Agilist | Leading Safe® (6.0) | SAFe®
SAFe® Agilist | Leading Safe® (6.0) | SAMay 2023- View certificate

Microsoft Certified IT Professional: Installation and Configuration for Windows Server
MicrosoftMar 2018
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