Thalys Lopes

Experience

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  Grafica Fox

  Jan 2013 - Dec 2015

  Business Owner

  -Owned a business that designs stationery, banners, and posters for local businesses.-Used corel, illustrator, and photoshop to create blueprints and designs for projects. -Managed three full-time employees to ensure they were completing their daily tasks for clients.

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  Livraria Caratinga

  Jan 2014 - Feb 2016

  Computer Repair Technician

  -Selecting and setting up computers and peripherals for clients, customers, and employees. This ensured that computers were running at optimal performance for users.-Helped to transfer local company servers into cloud data centers to avoid servers going offline, which helped the company to continue accumulating sales.-Provided emergency services in case of malware and other related cyber security threats. This was achieved by using local machine operating systems, troubleshooting network ports, and analyzing various systems to make sure that threats hadn't occurred.-Performed administrative techniques in order to adjust access to servers, drives, systems and files for company employees. Show less

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  CamoIT Solutions

  Nov 2022 - now

  Jr. Support Administrator

  Provided technical support to end-users for various hardware and software issuesDocumented incidents and requests with appropriate level of detail and accuracyMaintained a high level of customer satisfaction through exceptional service deliveryMaintained knowledge of current industry trends and developments to improve service delivery